The facility consists of two centres, where highly skilled BT teams will be providing services supporting the company’s business needs globally. The first is the Global Development Centre (GDC). Joining up the network of BT’s eight other GDC’s around the world, it will provide innovation and development of Information and communication technology (ICT) solutions. The second is the Contract Delivery Shared Service Centre (CDSS). Forming part of BT’s global network in providing commercial contract and project management, the centre will support the company’s managed network IT services contracts with its largest multinational customers.
With the establishment of the new facility in Malaysia, BT aims to create 600-800 high-income and high-value jobs in Malaysia over the next three years. These new jobs will include software developers, quality-assurance managers, technical leads, project managers and other support functions. BT also hopes to attract new talent to Malaysia and create a digital economy driven by a knowledgeable workforce.
About BT
BT is one of the world’s leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, BT Retail, BT Wholesale and Openreach.
In the year ended 31 March 2012, BT Group’s revenue was £18,897m with profit before taxation of £2,445m.
British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.