Unrelenting change in the business landscape pressurizes IT departments to deliver an unmatched user experience to internal and external customers alike. In response, IT teams need a complete, unified view of their network assets and the health of those assets, regardless of how many IT management applications inform that view. IT teams must also have deep, transaction-level insights into the performance of their applications as well as the end user’s experience with those applications. Finally, large-scale IT tuning or troubleshooting projects must be efficiently managed to ensure timely, successful completion.
“Now more than ever, IT departments need a single pane of glass that IT360 provides them to manage their entire IT infrastructure,” said Sridhar Iyengar, Vice President - Product Management, ManageEngine. “The latest version of IT360 builds out our unified IT management vision with industry-leading features such as enterprise search and unified discovery and other functions that reduce operating costs while providing deeper, real-time visibility into the entire IT infrastructure from a single console.”
Expanding the IT360 Integrated Feature Set
ManageEngine previewed enterprise search in the beta release of IT360 in April 2013. Now, enterprise search is generally available to any IT360 user who wants to take advantage of this industry-first, little data solution. Enterprise search helps IT teams take fast, informed action by providing a unified search console to search for any asset or keyword across third-party vendors’ applications — without requiring users to program SQL queries or understand database schemas or structures.
In addition to enterprise search, IT360 now has the following new features:
· Unified discovery lets IT admins discover and configure all devices from a single discovery engine, regardless of the device category. IT360 can automatically scan the network to discover network devices, servers and applications and categorize them based on their configurations. This data can then be populated into IT360’s integrated CMDB (Configuration Management Database).
· APM Insight provides in-depth monitoring of business-critical applications running on J2EE, .NET and Ruby on Rails platforms. APM Insight supplements the established end-user experience monitoring in IT360, going beyond parameters such as application and network response times to analyze the transactions and tracing of applications at the code level as well as track applications’ user satisfaction levels with Apdex scores.
· IP address management and switch-port mapper helps data center admins keep track of all devices and their related switch port connections. Now, IT360 automatically discovers devices plugged into each switch port. IT360 can also be configured to check the operational status and speed of each port. In addition, IT360 facilitates IP address management by scanning all IP addresses available in a subnet.
· Project management ensures efficient planning and execution of IT projects by letting IT teams manage those projects from inside IT360. The new IT360 project management module lets managers plan and track projects, set milestones and tasks, schedule various events and assign tasks.
Pricing and Availability
IT360 10.0 is available for download at http://www.manageengine.com/it360/download.html. For IT360 pricing, please visit http://www.manageengine.com/it360/get-quote.html.
About IT360
The IT360 dashboard provides a 360-degree view across IT to proactively monitor performance. It is designed to monitor and manage IT infrastructures for medium and large enterprises, and adds a business context to monitoring IT resources to help the various stakeholders understand the impact of downtimes on the business. IT360 comprises network performance, server and application performance, database performance, and end-user experience management for IT operations and an ITIL help desk for IT service management, all in one product. In addition to direct use by enterprises, IT360 is also available for MSPs who offer IT management. The latest version of IT360 will feature support for the management console on an iPad in addition to other features. IT360, with the latest iPad support, will ensure that business and IT users can keep track of key IT metrics and make informed and meaningful decisions in real time, anytime and anywhere, to ensure business continuity. For more information, please visit http://www.manageengine.com/it360.
About ManageEngine
ManageEnginedelivers the real-time IT management tools that empower an IT team to meet an organization’s need for real-time services and support. Worldwide, more than 72,000 established and emerging enterprises — including more than 60 percent of the Fortune 500 — rely on ManageEngine productsto ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corp. with offices worldwide, including the United States, India, Japan and China. For more information, please visit http://www.manageengine.com
