Aspect Software, a leading provider of customer contact and enterprise workforce optimization today made a significant stride in strengthening its regional management team with the appointment of Sanjay Gupta as the Managing Director for India, Middle East and SAARC region. With an illustrious career history chronicling 20 years, Sanjay Gupta is a veteran in the high growth industry of communications. Based in India, Sanjay will spearhead the company’s growth in the subcontinent. In this role, Sanjay’s key responsibilities include driving market strategies, and go-to-market investments and customer satisfaction for Aspect's market-leading interaction management solution and workforce optimization portfolio, whilst leading channel partner and alliance engagements.
Commenting on the appointment, Jagan Narendran, SVP, APAC and Middle East, Aspect Software said, “Sanjay is a leader who sees customers, partners and people as the foundation of what we have achieved and everything we will achieve. We are thrilled to have secured a talent such as Sanjay for such a vital role in such an important region for APAC. Sanjay’s combination of deep customer & partner connection, proven leadership capability and broad business knowledge is a great asset for our business and broadly to our company.”
Spanning over 20 years, Sanjay Gupta’s career is comprised of leadership positions at companies such as Dimension Data, Avaya, and Avaya GlobalConnect. In his last assignment, he was the Country Sales Director at Dimension Data and successfully led their go to market strategy in India across all verticals and solutions. Sanjay was also the erstwhile Country Head of Enterprise Sales at Avaya India, where he played a crucial role in scaling the company’s business in the enterprise segment. During a seven year long stint at Avaya, he played a central role in ensuring a sustained growth momentum for their enterprise vertical. He also served as COO at Avaya.
“Aspect’s next generation unified communication portfolio, accelerated growth trajectory and the ever-dynamic nature of this industry, made heading the South Asia and Middle East business a very interesting opportunity,” said Sanjay Gupta, Managing Director, India, Middle East and SAARC, Aspect Software. “I am excited to join the company at this critical juncture of its growth evolution and committed to enhancing its success in the region.” he said.
About Aspect
Aspect builds customer-company relationships through a combination of customer contact software and Microsoft platform solutions along with workforce optimization for the enterprise. For more information, visit www.aspect.com.
Follow Aspect on Twitter at @AspectUC. Read our blogs at http://blogs.aspect.com.
