SonicWall walks out from Dell Software Group

Just few months after Dell's mega-billion dollar acquisition of EMC and its affiliate companies network security firm, SonicWall has officially spun out of Dell Technologies as an independent company, with private equity firm Francisco Partners and hedge fund Elliott Management completing the acquisition. SonicWall has named cybersecurity and networking veteran Bill Conner as its president and CEO.

SonicWall walks out from Dell Software Group pic.twitter.com/5ApTYmnj4z

— Press Release Watch (@PrReleaseWatch) November 3, 2016

“We are in the midst of a cybersecurity arms race,” said Conner. “As a standalone SonicWall brand, we can act even more deftly and quickly to serve channel partners and customers by offering products and services second to none,”he added.

Tablets Improving Workplace Productivity and Mobility, finds #Dell International Tablet Survey 2014

In India, the survey was conducted with 152 Indian IT Decision Makers (ITDMs) belonging to large organizations with a workforce of 999—5000 employees. From the insights garnered, Dell India announced the results for Indian ITDMs and their outlook towards tablet deployment in their organization’s IT policy.
“The workforce in India and across geographical boundaries is transforming as organizations are evolving in terms of how work is being conducted. As businesses and economies become globally integrated, the most pressing need for the employee is to be mobile and therefore accessible, wherever he may be. The Dell 2014 International Tablet survey is an abstraction of this sentiment across ITDMs in several geographies, including India. The study reflects optimism of ITDMs in India it terms of tablet adoption in organizations, which is eventually resulting in increased productivity of employees,” said Indrajit Belgundi, Director & General Manager, End User Computing, Dell India.

Tablets Improving Workplace Productivity and Mobility, finds #Dell International Tablet Survey 2014 pic.twitter.com/XBBJTjLaga
— Press Release Watch (@PrReleaseWatch) December 1, 2014

9 of the 10 countries – US (61%), UK (59%), India (60%1), Japan (75%1), China (77%), Brazil (66%), France (77%), Russia (81%), and South Africa (20 of 32 surveyed) - majorities of ITDMs whose company offers tablets as a standard offering report that tablets have met the expectations their company had for them. In India (60%) majorities of ITDMs report that tablets have met the expectations their company had for them, and exceeded expectations for 36%.

#Dell Introduces SuperMassive 9800 Next-Generation #Firewall

#Dell Introduces SuperMassive 9800 Next-Generation #Firewall pic.twitter.com/QMm9aprNOz
— Press Release Watch (@PrReleaseWatch) October 16, 2014

SuperMassive 9800 provides the highest-performance deep-packet inspection firewall available, allowing customers to benefit from reduced capital expenditure and reduced rack, power and cooling costs in the future. The new GMS solution offers enhanced value to both customers and partners, by making NGFW management simple and efficient, helping to ease resource consumption, reduce overall risk and adhere to compliance requirements with a new workflow automation feature.

#Dell launches Vostro 15 3000 Series laptops; starting at Rs 30,090/-

#Dell launches Vostro 15 3000 Series laptops;starting at Rs 30,090/- pic.twitter.com/QPzNC9woFS
— Press Release Watch (@PrReleaseWatch) September 11, 2014

Dell has launched new Vostro 15 3000 Series laptops, targeting small business and professionals.

The new Vostro 15 3000 Series laptops sport a 15.6-inch, anti-glare display (1366x768p) and are powered by 4th Generation Intel ultra-low voltage processor with up to Core i5 performance and Intel Turbo Boost technology, up to 8GB RAM and up to 1TB hard drive. Dell claims the laptops offer up 6.5 hours of backup with a 4-cell battery.

The base model is powered by Intel Celeron 2957U processor, 4GB RAM, and 500GB hard disk, and runs Windows 8.1.

Vostro 15 3000 Series laptops come with built-in discrete graphics from NVIDIA with up to 2GB memory for performance boost.

The laptops are fitted with a textured cover in grey wave pattern and the base model weighs 2.38kg. These devices sport a big touchpad and a 10-key numeric pad.

The Vostro laptops come with next-business-day onsite service after remote diagnosis and customers can also opt for Dell ProSupport for direct telephone access.

The Vostro 15 3000 Series is now available starting at price point of is Rs. 30,090 /- (Celeron| 4GB|500GB|UMA|Win8.1 )
“Our intention has always been to optimize the working style of professionals today by introducing them to technology that takes their personal needs into account. The new Vostro 15 3000 series is an expression of that thought where we have come up with an aesthetic product design which doesn’t compromise on practical features of the device. Including features that make working easier and accomplishing tasks much faster, our aim is for professionals to enjoy their work experience while not compromising on quality of work produced” said P. Krishnakumar, Executive Director & General Manager, Consumer & Small Business, Dell India.

@Dell_IN launches 13th Generation of PowerEdge Servers in India

 

@Dell_IN launches 13th Generation of PowerEdge Servers in India pic.twitter.com/jjVMBrNSEq
— Press Release Watch (@PrReleaseWatch) September 9, 2014

Dell has launched the 13th Generation of its PowerEdge Servers in India. These server are designed to address the varied workloads of customers while accelerating performance and simplifying management.

While the product was release globally, the Dell India R&D, Bangalore Center has made significant contributions to the 13th generation of Power Edge server development. The Bangalore Design center predominantly focuses on Systems Management Software and Solutions for Dell Enterprise servers. In addition to Software and Solutions, the platform validation from both Hardware and Software Engineering including product documentation is done out of India.

Commenting on this, Rudramuni B., Executive Director & Head, R&D, Dell India said, “The launch of 13G servers is yet again a show of Dell’s product engineering contribution to unparalleled application performance by crafting specific subsystems. The creative minds at Dell’s India R&D have architected and engineered niche technologies to create differentiation in the market. With the contribution from 70% of the workforce at Bangalore Design Center, we are delighted to move the technology goal post further for the competition. It is heartening to the see the humble accomplishment in the eyes of Dell India engineers as 13G is launched and we start receiving accolades from worldwide customers.” 

#Dell Foundation to support Haryana’s school Quality Improvement Programme (QIP)

Mrs. Surina Rajan, Principal Secretary, Department of School Education Government of Haryana, and Mr. Debasish Mitter,Country Director, India of the Michael & Susan Dell Foundation, have announced a partnership to support Haryana’s state-wide school Quality Improvement Programme (QIP). By signing a Memorandum of Understanding (MoU), both parties affirmed their commitment to make Haryana a leading State in quality education for its students. The QIP will impact 1.6 million children in grades 1 to 8 of approximately 12,000 government primary and middle schools across Haryana.
 

Quality Improvement Programme benefits 1.6M children in 12K government primary & middle schools #Haryana @CSF_India http://t.co/D77femqjGM
— MSDF Foundation (@msdf_foundation) June 18, 2014

The QIP was announced earlier this year by Chief Minister of Haryana, as part of the Mukhya Mantri Siksha Diksha Yojna (MMSDY). The programme is being closely monitored by Smt. Surina Rajan, Principal Secretary, Department of School Education, Government of Haryana and the district officials responsible for providing education services for over 15,000 schools and 80,000 teachers serving 2.7 million children in the state of Haryana. Over the last few years, Haryana has improved significantly in terms of accessibility and equity in education, however, there is scope for improvement on the quality aspect.
The Michael & Susan Dell Foundation, a global charitable foundation focused on improving the lives of impoverished children in the United States, South Africa and India, has invested over INR 745 crores ($120 million) in India since 2006. Through this collaboration, the Michael & Susan Dell Foundation will provide funding over a three year period to Boston Consulting Group, to provide the support for effective implementation and scale-up of this ground-breaking project.
Mrs. Surina Rajan, Principal Secretary, Ministry of Education, State Government Haryana, said, "The Quality Improvement Programme is a systemic transformation initiative to impact learning  levels of children in Haryana, through creation of an educational management model. This is an unprecedented approach that engages multiple stakeholder, fosters innovation and builds organizational capacity - which can be replicated across the country."
Mr. Debasish Mitter, Country Director, India, Michael & Susan Dell Foundation said, “We are honoured to work closely with the State Government of Haryana on such an ambitious journey to build a cohesive system across all Haryana government schools, with student learning levels being the central focus. We applaud the strong leadership of Mrs. Surina Rajan, Principal Secretary of Education, and her leaders and the state of Haryana for taking a very bold step of comprehensively addressing problems from a systemic to a classroom level. We believe this comprehensive project across the entire education system will address all areas that ultimately shape the quality of teacher-student classroom transactions.”
The QIP strategy, aims to transform Government school education in Haryana, with special focus on improving student level learning outcomes. As part of the project, various initiatives have been designed to be rolled out over the next three to five years with participation with dedicated teams from across the Department of School Education. Ten interventions have been recommended to bring about state-wide education transformation including measuring and tracking progress, focusing the education system towards academic quality, leadership training, communication and cultural transformation, pedagogical changes and teacher training, and management information systems.

Ex Mphasis CFO Ganesh Murthy joins #Dell as new VP & CFO

Dell today announced that Ganesh Murthy has joined the company as vice president and chief financial officer of Dell Services. He will report to Thomas Sweet, senior vice president and chief financial officer of Dell, and will support the Dell Services business and Suresh Vaswani, president of Dell Services. He will be based in Bangalore.

Ganesh joins Dell from Mphasis Limited, a subsidiary of Hewlett-Packard (HP), where he worked for five years serving as executive vice president and CFO. Previous to Mphasis he was the finance director for HP GlobalSoft Limited in Bangalore. In Mphasis he successfully led the acquisition and integration of four M&A targets and was awarded the CFO100 Roll of Honour in Winning Edge in Cost Management by the CFO Institute.

Ganesh has also held leading finance positions at Texas Instruments and Thomson Multimedia. He is an accomplished speaker, and is part of the Executive Committee of the American Chamber of Commerce and Confederation of Indian Industry Southern Region.

“Ganesh’s deep business and finance acumen, impressive track record of financial leadership and strong services background make him a great fit for his new role with Dell Services,” said Suresh Vaswani, president, Dell Services. “Ganesh will help us execute our long-term strategy of innovating and driving value for our customers and the transformation of our business with disciplined cost management. Dell Services has a strong leadership presence in India and the addition of Ganesh to the team demonstrates the growing importance of this region to our Services business.”

“I’m thrilled to join Dell and look forward to working closely with Suresh and the Dell leadership team,” said Mr. Murthy. “Dell has begun a new chapter as a private company. That, along with the tremendous market potential that Dell Services offers, makes this a very exciting opportunity.”

India's PC Market declined 20.6 Percent In the First Quarter Of 2014, says Gartner

The combined desk-based and mobile PC market in India totaled nearly 1.9 million units in the first quarter of 2014, a 20.6 percent decrease over the first quarter of 2013, according to Gartner, Inc.

“Consumers accounted for 47 percent of total PC sales in the first quarter of 2014,” said Vishal Tripathi, principal research analyst at Gartner. ”In the absence of any government orders this quarter, the Indian PC market performed dismally, re-emphasizing the fact that sentiments were not very positive in the first quarter of 2014, and enterprises are deferring their purchases. However, with new government leadership, there is a positive sentiment both among and enterprises and consumers, and we expect markets to bounce back in the next two quarters.”

White boxes (including parallel imports), which accounted for 39 percent of the overall desktop market, declined 7 percent in the first quarter of 2014 compared to the same period last year. In the first quarter, mobile PCs declined 32 percent year-on-year due to a lack of government sales.

Dell increased its market share in 1Q14  due to strong growth in notebooks which increased 43 percent year-over-year. This growth primarily came from the consumer segment where Dell grew by 44 percent.

Top Vendors in the India PC Market are Dell(23%), HP(20%), Lenovo(13.8), ACER(10.7), Others(32%) for the  First Quarter of 2014.

#Infosys global head for strategic sales, marketing joins #Dell Services

Dell Services today announced the appointment of Prasad Thrikutam as president and global head, Application Services. Thrikutam, a 22-year industry veteran who joins Dell from Infosys, will lead a global team of nearly 10,000 employees responsible for driving Dell's Application Services business across all vertical industry segments. He will report to Suresh Vaswani, president of Dell Services, and will be based at Dell Services' headquarters in Plano.

Mr. Thrikutam previously spent 18 successful years in multiple executive leadership roles at Infosys. He was formerly head of Infosys Americas and the global head for the $1.4 billion Energy, Utilities, Telecom and Services business unit. He was a senior member of the Infosys Executive Council and served on the boards of Infosys BPO, Infosys China and Infosys Public Services, and served as the global head for Strategic Sales, Marketing and Alliances.

"This is an important time for Dell as well as for the IT services industry. Our Application Services business that Prasad will lead presents a great opportunity for Dell as we help our customers modernize and take advantage of digital transformation opportunities," said Michael Dell, chairman and CEO of Dell. "Prasad is a proven leader who joins a strong Services executive team. His addition to Dell's leadership is another example of the investments we're making in growing the Services business."

"Dell's strategy of providing end-to-end solutions that combines its technology strengths, entrepreneurial spirit, deep industry expertise and client centricity is a powerful mix. I am excited about being part of this journey and working with Dell's talented team to help drive its strategy," said Mr. Thrikutam.
 "I am thrilled to have Prasad join my leadership team. Over the last few years, we have built an application services powerhouse," said Mr. Vaswani. "We continue to invest in innovative capabilities that resonate with the top priorities of our customers -- developing next generation applications to leverage digital technologies, legacy modernization and SaaS-based services. Prasad's impressive strategic expertise and his proven experience in driving industry-leading growth and margins across multiple verticals globally will help Dell continue to grow and help our customers as they transform their business."

Mr. Thrikutam takes on this role from Ashutosh Vaidya, who moves into a full-time position as head of Global Delivery for Dell Services. Mr. Thrikutam will join Dell July 28.

MakeMyTrip.com sees 30 per cent improvement in site performance with Dell’s Enterprise Solutions

Dell, a leading end-to-end technology solutions provider has been chosen by MakeMyTrip.com, an online travel company, to deliver improved performance and high availability for its e-commerce site. The Dell solution, comprising of Dell™ PowerEdge 12th generation servers and Dell PowerVault storage, provides a virtualized infrastructure helps improve operational efficiency for Makemytrip.com while reducing management time by 50 percent.

The Challenge: Within the highly competitive travel industry, having the flexibility to innovate is critical in meeting growing demands of consumers moving online to research and purchase travel products. With fluctuations in travel prices from suppliers impacting revenue, MakeMyTrip needed to maximize its margins by running efficient infrastructure.

What was needed? MakeMyTrip wanted to consolidate its data center on high-performance servers to outpace market growth within the expanding online travel sector in India. They needed servers that deliver higher performance and could take more load without increasing density or energy consumption.

How did Dell help? MakeMyTrip deployed Dell PowerEdge 12th generation servers to consolidate its data center infrastructure running the company’s private cloud. MakeMyTrip used Dell PowerVault direct attached storage to provide additional storage capacity for its database and server needs. PowerVault Storage is also used as network storage when data needs to be shared across the LAN environment.

MakeMyTrip experienced significant energy efficiencies and space savings through maximizing its compute power on Dell PowerEdge R910 and R610 servers, which contributes to the bottom line. The volume of traffic that the site can now support has increased, enabling the company to proactively pursue new customers. To ensure the e-commerce site remains highly available and provides a consistently reliable user experience, MakeMyTrip also selected Dell ProSupport with Mission Critical 4-Hour Onsite Response.

Quotes:

“When customers are searching for a particular travel package, they want highly targeted, quick results or they will simply go elsewhere. With high-performance hardware from Dell, our infrastructure is delivering 30 percent better performance to our site when compared with the existing hardware, which means we can serve our customers faster.” Sanjay Kharb, Vice President of IT, MakeMyTrip.com

“Dell is dedicated to becoming the easiest technology company to do business with, connecting in meaningful ways with the customers we serve to help them achieve their full potential. Dell’s solutions have enabled MakeMyTrip to improve their visibility and automation through the consolidated virtualized infrastructure. Dell provided MakeMyTrip an efficient customer experience that aims at helping them to innovate the online travel business and meet the growing demands of their consumers.” Neeraj Matiyani, Director, Storage Solutions, Dell India

“Within the highly competitive travel industry, having the flexibility to innovate, ability to provide fast, easy and reliable payment options, and respond to specific search inquiries can go a long way in improving consumer conversion rates.  Dell solutions have provided MakeMyTrip end-to-end implementation services that will help manage their additional storage requirements and make it easier to respond to the growing IT demands and complexities of their business. Customers are at the core of what we do at Dell and our ability to constantly engage, understand and respond to their needs gives us a huge competitive advantage in this fast paced market.” Ajay Kaul, Head – North Geo and Channel Head, Dell India

#HP remains ahead of #IBM,#Dell in Worldwide Server maket

Revenue-wise top 5 worldwide Server vendors were HP, IBM, Dell,Cisco and Fujitsu, followed by others.

Worldwide server shipments grew 1.4 percent in the first quarter of 2014, while server revenue declined 4.1 percent year over year, according to Gartner, Inc.

 "The first quarter of 2014 produced relatively weak growth on a global level with a variation in results by region," said Jeffrey Hewitt, research vice president at Gartner. All regions showed a decline in either shipments or revenue except for Asia/Pacific. Asia/Pacific posted a 3.3 percent increase in revenue and an 18 percent increase in shipments. In Japan shipments increased by 13.5 percent, but revenue declined by 9.2 percent while in Western Europe shipments declined by 4.8 percent and revenues rose 6.7 percent.”

"x86 servers managed to produce an increase with growth of 1.7 percent in units for the year and 2.8 percent in revenue," Mr. Hewitt said. "RISC/Itanium Unix servers fell globally in the first quarter of 2014 — down 19.9 percent in shipments and a 16.9 percent decline in vendor revenue compared with the same quarter last year. The 'other' CPU category, which is primarily mainframes, showed a decline of 37.6 percent year over year in terms of revenue."

HP led the worldwide server market in revenue terms in the first quarter of 2014 . The company ended the quarter with $2.9 billion in revenue, for a total share of 25.5 percent worldwide. This was down 2.3 percent compared with the same quarter in 2013.

Cisco was the only company in the top five that increased revenue in the first quarter of 2014, with growth of 37 percent compared with the same quarter in 2013.

#Dell India names Anil Sethi as Channel Head

Dell India has named Anil Sethi as the new Channel Head responsible for driving strategy, building and scaling its indirect business. Anil will be instrumental in strengthening and building Dell’s existing and new channel partnerships, expanding market reach and developing a strong solution providers’ network that will engage across entire spectrum of Dell products & offerings in end user computing devices, storage, servers, networking, software and services.
Welcoming Anil to his new role, Alok Ohrie, President and Managing Director, Dell India said: “Channel plays a very important role in expanding the reach and solutions capability of Dell in the country.  Anil brings with him years of credible long term relationships with channel partners, distributors and system integrators, which he has built and nurtured over the years. I am confident that under his leadership, we will be able to strengthen and build a robust, vibrant and committed channel network.”
Anil takes over from Ajay Kaul who will continue as Dell’s Geo-Head, North. Commenting on his new role, Anil said, “Very few companies have been as flexible as Dell in adapting to rapidly changing market conditions. Dell’s expanded focus in the channel space will be a game changer and I am excited to be part of the journey leading this dynamic portfolio for Dell.”
Anil has over 24 years of proven success in P&L management, business strategy, operations excellence, channel management & sales leadership in both direct and indirect sales. He has had an extensive career in the technology industry spanning hardware, software and services and has worked with organizations like TCS, Microsoft and IBM amongst others. His most recent assignment was as Vice President & Global Sales Head, Cloud Computing for TCS. Anil has worked across multiple geographies such as India, Singapore, Malaysia, Indonesia, Philippines and Vietnam.

#Dell dislodge #HP as top Indian PC vendor in March quarter:IDC report

Dell India  today announced that it has attained the No.1 position in the Indian PC Market with a 23.1% share across segments in Q1CY2014, according to the International Data Corporation (IDC). With 33.1% share, Dell is also the No.1 Notebook Brand in India. HP was reduced to a market share of 20.4% after having dominated the Indian PC market in 2013 across all product categories.Lenovo Group Ltd was on third spot with a 14.9% market share.

Dell showed consistent growth over last few quarters in the Consumer & Small business segment to successfully capture the No.1 spot in Q1CY14 with 21.4% share. Dell also leads the Small Business segment with an overall share of 26.2% (No.1 in notebook with 61.0% and desktop with 15.4%).
Speaking on the occasion, Mr. P. Krishnakumar, Executive Director and General Manager, Consumer & Small Business, Dell India said,.India’s PC market  with 2.03 million unit shipments registered a 25.2 % decline in the first quarter of 2014.This leadership position, reiterates Dell’s belief in the PC business, and follows an impressive growth trajectory built over the last few quarters in commercial and consumer segments,said Dell in press statement.

#Dell Survey: Midmarket Companies Aggressively Embrace Big Data Projects

 The subject of a meteoric hype cycle, big data has been considered the domain of enterprise organizations and not necessarily a relevant challenge or opportunity for midmarket companies. A Dell Software survey of big data initiatives in the midmarket, however, reveals just the opposite. Big data initiatives, enabled by new analytics tools and strengthening ties between business and IT leaders, are helping midsize organizations achieve the improved product quality and decision making once reserved for large enterprises.

To find out what drives midmarket adoption of big data projects, Dell Software commissioned Competitive Edge Research Reports to conduct a global survey Competitive Edge Research Reports, “Roadblocks Crumbling: Midmarket Companies See Early Success with Big Data,” April 2014     of midmarket executives. Focused exclusively on midmarket organizations, the survey indicates that big data projects have made a significant shift from their enterprise roots, and have become a critical decision-making factor for midmarket companies across the globe. Survey findings also show midmarket organizations today overwhelmingly believe in the potential of big data projects to help them solve tangible business problems, and they are backing up that belief with action.
 “Organizations today are sitting on large pools of data also popularly known as the big data. Many mid-market companies in India are unlocking the true potential of big data by making investments in big data analytics and many of these organizations are currently also focusing on refining the quality of business processes. Dell’s survey proves once again the importance of big data in the industry. We at Dell have developed broad range of solutions and services in order to let customers of all sizes leverage big data to make faster and better informed decisions.” - Murli Mohan, General Manager, Dell Software, India

Survey Results Paint a Robust Picture of Big Data Initiatives in the Midmarket

The survey’s most significant finding is that 41 percent of respondents have one or more big data projects already in place, with another 55 percent planning to start one the foreseeable future. Further results show that more midmarket firms plan to use big data analysis to grow their businesses, rather than just find ways to cut costs. Additional findings include:


· 80 percent of survey respondents agree that they need to better analyze their rapidly expanding data collections. Among their top goals: Improve product quality, seize business opportunities and speed decision-making.
· 89 percent of respondents with a big data initiative in progress report significant improvements in company decision making.

· Encouraged by early success, respondents expect big data budgets to rise from between $2 million and $5 million up to an average of $6 million in the next two years as companies invest more in hardware, software and trainingi.

· The biggest drivers of big data project success are IT/business collaboration, proper skills, and performance management to gauge the effects of big data initiatives.

· The most influential departments in big data projects are IT and sales/marketing.

· The most valuable technologies for midmarket companies running big data initiatives are real-time data processing, predictive analytics and data visualization tools.


A host of key drivers are pushing midmarket companies to embrace and invest in big data initiatives. Survey respondents’ report that their top three project goals are to provide better quality products and services, take advantage of new business opportunities, and improve the quality and speed of decision-making. Those goals are followed closely by gaining a better understanding of customer needs, having the ability to respond quickly to competitive threats, and improving the effectiveness of their marketing programs.
Early Results Show an Immediate Impact

Although many midmarket companies are just now getting started with big data projects, the early results show those projects have had an immediate and overwhelmingly positive impact on their organization’s productivity and success. According to the survey, organizations with big data projects in flight report far greater levels of satisfaction with productivity and decision making than those still in the planning phase. For example:


· 50 percent of organizations with a big data initiative in flight are satisfied with the quality and speed of their decision making, compared to just 23 percent among those yet to kick off a big data project.
· 49 percent of organizations with a big data project in progress are satisfied with their ability to improve product quality, compared to just 32 percent of those organizations still in the planning phase.

· 47 percent of organizations in production with a big data initiative are satisfied with their ability to identify and take advantage of new business opportunities, compared to 24 percent of those organizations whose initial big data project is still in developmenti.


Key Success Factors
A well-known but often-ignored best practice for big data projects among enterprise organizations, collaboration between IT and business units is the most often cited prerequisite of midmarket project success documented in the Dell survey, with 41 percent of respondents indicating that strong cooperation between the two groups is needed in order for an initiative to succeed. Other commonly cited success factors include:


· A strong connection between data analytics and performance management in the organization, cited by 37 percent of respondents.
· The availability of required skills – such as those possessed by data scientists – within the organization, cited by 33 percent of respondents.

· The documentation of complete and accurate business requirements, cited by 32 percent of respondentsi.


Midmarket Shows Success, but Room to Grow Remains
While the early results have been stellar for the majority of organizations, there still is room for growth.  Managing data complexity remains the most significant obstacle midmarket companies face as they look to fully embrace the potential benefits of a data-driven approach. According to the survey, 40 percent of organizations consider the need to manage a wide variety of new data types and structures to be a significant challenge, while 24 percent are similarly challenged by what they perceive to be a lack of easy-to-use, cost-effective data cleansing toolsi. In addition, most midmarket organizations still have not yet incorporated social media and other big data sources into their analytics mix, meaning a potentially significant source of analytic insight remains largely untapped.

While the cost and complexity of the required technology have kept some areas of opportunity as yet unexplored, technology keeps improving and budgets for big data-related projects are on the rise.  The Dell survey results show there is no reason midmarket organizations can’t benefit from better analysis of their data, and more importantly, they now know it.

 “Dell’s survey shows once again why ‘big’ data is relative term. Being an enterprise organization with large, complex data sets is not a prerequisite to benefiting from a data-driven mindset. When organizations of any size focus on improving the quality of their business processes by becoming more analytical and data-driven, the potential benefits are limitless. The early success midmarket companies are seeing with their big data initiatives will encourage more growth and investment, and additional returns on that investment will be achieved as they dive further into different datasets and embrace ever-improving analytic capabilities. That’s why Dell has assembled a broad set of solutions spanning software, hardware and services to help companies of all sizes leverage data and information to make better, faster and more informed decisions.” - Darin Bartik, executive director, product management, information management, Dell Software

About the Survey

Dell Software commissioned Competitive Edge Research to survey 300 IT decision makers in midmarket organizations across the globe. Respondent were made up of a cross-section of director-, manager-, vice president- or C-level executives, with a mixture of both IT and line of business roles. Midmarket was defined as organizations have between 2,000 and 5,000 employees. The survey took place in November 2013 across the United State, EMEA, and Asia-Pacific regions. Both the private and public sectors were interviewedi.

#Dell announced the launch of Dell Wyse Cloud Connect

Dell today announced the availability of Dell Wyse Cloud Connect, an ultra-compact and highly mobile cloud access device that instantly delivers desktop virtualization and personal cloud services to any HDMI- or MHL-enabled display. The pocket-size device delivers a full-HD experience with enterprise-level  security, manageability and reliability. Organizations of any size can now deliver streaming cloud services and IT solutions in a cost-effective, mobile offering for work, home and on the go.

“Dell Wyse Cloud Connect is the best mobile thin client solution we have tested at our labs. It works seamlessly with Citrix, Microsoft and VMware environments,” said Joseph Korah, Senior Director and Center Head-Kochi at Cognizant Technology.  “I believe that Dell has hit upon a sweet spot for the futuristic enterprise that is looking for ways to improve productivity at work and on the go for its Enterprise Workforce.”

”IT organizations want to be able to deliver a rich user experience through cost-effective and reliable devices without sacrificing security and manageability,” said Bob O’Donnell, Founder and Chief Analyst at TECHnalysis Research. “At the same time, many end users want an easy, simple way to get access to their corporate applications and data wherever they happen to be. Cloud Connect is an innovative solution to address these customer needs.”

An Entirely New Smart Connected Device
Cloud Connect represents a new end user device category that bridges thin clients and mobile devices as part of Dell Cloud Client Computing’s end-to-end desktop virtualization solutions portfolio. The extremely compact, secure, cloud-managed device with a low total cost of ownership (TCO) supports multiple use cases including mobile workers, students, digital signage, kiosks and other space-constrained environments. Specific customer benefits include:

·        Quick and secure access for mobile and remote workers to virtual desktops and a variety of cloud assets including content, applications, virtual desktops and IT support
·        Easy remote connections to personal computers running Microsoft Windows OS or Apple Mac OS to access data, content or applications
·        Plug-and-play interactive presentations run in full-HD directly from the cloud or device, on any compatible display
·        Pocket-size, all-in-one, and battery-free alternative in the event of loss, theft, or failure of primary devices
·        Cost-effective virtual desktop for the education market, extending application and data access in classrooms, libraries, labs or at home
·        All-in-one digital signage solution with simplified, remote management for airports, retailers, hospitality, or other organizations
·        Personal cloud access to online entertainment, gaming, apps and rich content on large displays

“Dell Wyse Cloud Connect is very compact, merely the size of a wireless network card, but it is powerful enough to project a virtual desktop on any TV screen with a HDMI or MHL controller, using any ordinary tablet or mobile device,” said Wang Jing, General Manager of New Energy Division, State Grid Information & Telecommunication Company Ltd., State Grid Electric Power Research Institute, China.  “We find this extremely useful in our delivery of refined product terminals. Moreover, we are now using Cloud Connect as an entrance portal to support our various projects, specially those around which we are researching methods such as tracing end-data queries to ensure product quality, displaying our new products at user terminals, etc.”

According to IDC, the smart connected device market rose 30.4% in 2012 and global shipments are expected to surpass 1.7 billion by 2014. By 2017, IDC expects that shipments will surpass 2.3 billion units and revenues will reach $748.6 billion¹. These numbers illustrate a powerful and ongoing disruption in how users communicate and interact with their professional and personal content, driven by trends such as BYOD, mobile app development, social media and cloud computing.

Cloud Connect represents a new category of smart connected device and is the only device of its kind that is seamlessly integrated into a secure, controlled, end-to-end desktop virtualization portfolio that includes:

·        Software for mobile device and application management and control with Dell Wyse Cloud Client Manager
·        Flexible desktop virtualization solutions from Dell partners Citrix, Microsoft and VMware
·        Personal cloud access to files and apps through Dell Wyse PocketCloud
·        Global customer support expertise through Dell ProSupport for Cloud

Mr. Santosh Pandey, Country Manager, Dell India said, “Cloud Connect brings together the key elements that our customers wish for in their Wyse computing devices – functionality and portability. A technology solution with enterprise-level security and highly optimized cloud-client, Cloud Connect allows users to create an extension of their workplace virtually anywhere. At Dell, we strive to innovate and deliver technology which supports and reinforces the BYOD trend that is transforming the workforce. Cloud Connect is one such innovation, compatible with our existing Wyse products and software to maximize the thin client computing experience.”

 Pricing and Availability
Cloud Connect is INR 10, 000 per unit. Dell accessories including MHL-capable displays and Bluetooth keyboards and mice are also available at extra cost.  Cloud Connect is available immediately with documentation and support in global English in the Unities States, Canada, United Kingdom, Australia, China, India, Japan, Brazil, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland. To order Cloud Connect please visit, www.dell.com/cloudconnect.

Launch of 200th #Dell Exclusive Store in Mayur Vihar #NewDelhi

Dell India, India’s leading end-to-end technology solutions provider today reinforced its investment in retail expansion plans in the India market with the opening of its 200th Dell Exclusive Store in Mayur Vihar, New Delhi. The opening of the 200th Dell Exclusive Store is a testimony to the vigor with which the brand is approaching its retail strategy. Only two months ago, the company had launched its 150th Dell Exclusive Store (DES) in Chennai. Three months prior to this, the company had inaugurated its 100th DES. True to its word, Dell has rapidly grown to 200 stores in an admirably short time span.

Strategically located on Mayur Vihar Phase 1, New Delhi, the store, as is characteristic of Dell Exclusive Stores around the country, offers the entire range of Dell’s consumer products - laptops, AIOs and desktops from the Inspiron, XPS and Alienware brands, as well as related peripherals. The exclusive Dell store is the company’s concerted efforts towards enhancing the overall purchase experience for consumers in India. Keeping in mind the importance attributed to the process of purchasing a laptop or a desktop, Dell’s endeavor is to provide customers with a rich and informative technology experience, and to make the environment conducive to an educated and informed purchase decision.

The opening of the 200th store will enhance Dell India’s retail presence and also places a renewed emphasis on the brand’s commitment to the Indian market, as it becomes increasingly accessible to a widening consumer base. The combination of an aggressive market strategy, attractive pricing, variety of products and rapid retail expansion, including in Tier 2 and Tier 3 markets, has resulted in a robust brand strategy. This strategy is fashioned such that it creates engagement, education and an experiential purchase for the customer.

Remarking on 200th Dell Exclusive Store launch and the success of launching 50 stores in the last two months, Mr. Manish Gupta, Director, Consumer & Small Business, Dell India said, “It is invigorating to see our retail strategy achieving execution in a time frame that is shorter than that which is projected. It is indicative of the dedication that goes into all our efforts to serve customers not only with the best products, but an enhanced brand experience. The in-store purchase experience is a crucial component in the endeavor to engage with our customers and to surround them with the Dell philosophy. The 200th Dell Exclusive Launch is another milestone in a journey that has seen us grow from 47 stores in April 2013 to 200 stores today.”

Apart from the Dell Exclusive Stores, Dell also aims to reach out to the customer base through large format stores like Croma and Reliance Digital. A few thousand resellers spread across 700 towns and cities in India, contribute to its extensive retail network. Dell also has an onsite service footprint of over 20,000 pin codes across India and is known for its pioneering service and support offerings such as default on-site warranty, 24x7 Premium Phone support (PPS) and Accidental Damage service, for its consumer range.

Dell recognizes its partner network as an important growth engine to gain greater reach and customer access in the Indian market, working to attain a three-fold objective - Stronger commitment, faster response time, and overall growth for the partners.

Dell announced partnership with Redington

 Dell, leading end-to-end technology solutions provider announced partnership with Redington for the distribution of its enterprise products. The partnership will aim to strengthen Dell’s distribution business strategy launched last month in the Indian market. The Dell-Redington partnership is established on national distribution framework and will enable smooth availability of Dell enterprise solutions in 33 Indian cities. The enterprise solutions available through Redington are Dell’s server and storage products.

S. Sridhar, Director & General Manager, Enterprise Solutions Group, Dell India commented, “Our Enterprise solutions have been well received by our customers because of the evident value of open architecture and flexibility of Dell solutions.  In order to meet the demand for our solutions we need to ensure they are available any-time anywhere for our customers. Dell has been working very closely with channel partners who are effectively promoting Dell solutions and hence partnering with a distribution partner will catalyze the time to market from conceptualization to implementation. We are happy to join hands with a strong partner like Redington who will give Dell the market opportunity through their national presence and help create customer value.”

Speaking about the partnership “It is incredible the way our distribution business is ramping up. Partnership with Redington for commercial distribution will help build greater presence for Dell enterprise solutions. We have received great feedback from our channel fraternity who will now receive Dell Enterprise products without any wait period.  For them, the newly launched strategy simply means more business growth opportunity with greater profitability” said Swarnendu Mukherjee, Director Sales, Commercial Channel, Dell India.


The partnership will facilitate new business opportunities for both parties, enabling Redington to access and sell Dell’s world class enterprise solutions portfolio, while Dell will leverage Redington’s wide network of 45 sales/branch offices across the country. Dell will now attain further reach in the Indian market and the move will benefit large number of small and medium enterprises.  Redington will now be able to provide Dell’s cost-efficient, high-performing storage and sever products and solutions to enterprise customers in India.

The partnership is expected to strengthen the reach of Dell’s enterprise solutions beyond the Top 5 cities of India.

 Mr. P.S. Neogi, President, Redington India Limited, Redington India said “Dell’s full featured enterprise products will add greatly to Redington’s well-diversified product portfolio; we are delighted to have Dell on board as our partner.  There is a tremendous amount of growth opportunity in the market and we look forward to a mutually beneficial relationship with Dell. We believe that the many synergies with Dell- from customer centricity to partner focus- will make this collaboration a successful one.”


Dell’s channel strategy is based on customer feedback and aims at ensuring that customers have easy and prompt access to Dell’s best in class products and services.  The strategy includes extending the reach of Dell’s commercial products across Tier 2 & Tier 3 cities of India.

Dell wins Vcare India Call Centre IT infrastructure and support contract

Dell, leading end-to-end technology solutions provider announced its successful customer win of Vcare India Call Centre. Dell’s solutions will provide an agile infrastructure to enable growth and scalability for Vcare.

Vcare India Call Centre had a huge server sprawl with various life cycle stages and desktop converted servers which were not reliable. This was one of the key drivers for Vcare to implement Dell’s industry leading scalable and reliable solutions to maximize business responsiveness and eliminate system downtime. Vcare was also looking for more agile infrastructure that could scale based on their growing business needs, prompting the company to opt for Dell’s end-to-end solutions that would allow them to design and run their workloads on virtual infrastructure.

Dell’s right solution approach coupled with customer support and workshops helped Vcare understand the benefits of Dell solutions - Dell Equal logic PS6510X x 2, PowerEdge M620 along with Force 10 MXL X2, Power Connect 8132F x 2 supplemented  with VMware virtualization for their complete virtual infrastructure. Additionally, Dell also helped Vcare team to enhance their customer experience and to upscale their network to 10G with Dell MXL & Power Connect offerings. Hardware along with end to end implementation services and mission critical pro support plus (Proactive support) support SLA distinguished Dell from Competition.

Vcare had a heterogeneous environment and were not able to meet the SLA’s as they were managing their backups using Scripts and Open Source. Due to the excess amount of manual work required, they were out the productivity. Dell helped them to reduce their backup window using Dell DR4100 and NVBU and more importantly showed Dell’s capability around MySQL expertise.
“We are able to respond to the needs of the business faster with the scalability offered by the Dell solutions. Being one of the BPO solutions provider, we look at a cost effective IT implementation which will help us scale up our operations as and when we require and we hope Dell’s solutions will help us achieve this goal.” Mr. Sushil Singh –Team IT, Vcare Call Center

“Dell is dedicated to becoming the easiest technology company to do business with, connecting in meaningful ways with the customers we serve to help them achieve their full potential. The end to end products and services we are implementing for Vcare will help them improve business responsiveness and agility. Our ability to engage with customers at all levels, understand their needs and become their trusted consultant enables us to build confidence and builds a huge competitive advantage in the market. Regular technical knowledge sharing workshops with Vcare also helped build mindshare and greater understanding of our products and services.” Ajay Kaul, Head – North Geo and Channel Head, Dell India

Dell’s heritage of listening to and engaging with customers has made it an easy choice for customers. Even as technology has evolved Dell’s focus on the end-to-end customer experience has ensured that our customers are able to access our reliable expertise at any time and from anywhere.

Dell Advances Data Center Networking Fabrics and Control for SDN, NFV and Cloud Solutions

Dell today announced new networking solutions to help customers deliver faster results, maximize efficiency and modernize and transform operations in scale-out and cloud-based environments. New products introduced include the Dell Networking Z9500, an energy-efficient, highest density per rack unit, and only pay-as-you grow 10/40 GbE data center core switch available today.

The new Active Fabric Controller and efforts to accelerate Network Functions Virtualization (NFV) solutions into the sector through industry consortiums and collaboration with industry partners such as Red Hat also can help customers transform and modernize data center infrastructures.

Dell is helping customers upgrade data center network architectures to meet new demands imposed by virtualization, changing traffic patterns, and the nature of today’s workload needs including cloud-based and “as-a-service” offerings. By using standards-based technologies, Dell delivers architectures that help advance legacy systems, prevent vendor lock-in penalties, and future proof infrastructure for an easier transition to software-defined networking (SDN), cloud-based services and emerging technology approaches such as NFV.

According to S. Sridhar, Director & General Manager, Enterprise Solutions Group, Dell India: “Dell Z9500 is industry’s most compact  10G/40G Ethernet switching platform, which delivers twice the density at half the power consumption rates of switches available today. The platform can be deployed 7 times faster with the aid of fabric managers and quick mounting rails; while pay-as-you-use pricing model allows our customers to accelerate new technology adoption and upgrades on the fly. Dell’s Fabric and Control innovation has addressed multiple CIO priorities over the past 3 years be it Big Chassis limitations, New workload network demands, Software Defined Networking Choices and Automation or Decoupling of Networking hardware by supporting third party Operating Systems. With this launch, Dell significantly strengthens our Converged Infrastructure lineup of solutions”


“With the addition of these new products in Dell’s networking portfolio, we are excited to extend our leadership in Fabric Ergonomics, Network Function Virtualization, Software defined networking and advanced new architectures that will change the game in networking", said Amandeep Singh, Country Manager, Networking, Dell India "Dell's understanding in these areas with its strong emphasis on a standards based approach, will be strongly evident in these new networking products."
 

New Cloud-Based Healthcare Solution from Dell

Dell Services today unveiled a cloud-based solution that seamlessly and cost effectively delivers integrated clinical and financial systems for healthcare providers in India. This is a highly scalable, widely accessible and flexible solution to suit the unique needs of Indian healthcare providers.
Targeted at midsized hospitals, large hospital chains and clinic networks, the solution ensures that providers have instant access to uniform workflows and customized reports across entities and geographies. Through a centralized approach, the solution gives healthcare providers the ability to adopt automated workflows and business processes using a single-instance application, reducing operational complexity and dependencies on paper records. This not only prevents manual errors and time delays, but will also enhance decision making and improve the patient experience.

With this solution, end-users (physicians, nurses and back office staff) can access cloud-based applications and reports through the use of a simple conventional browser. The solution also allows users to remain connected via smart phones and other hand-held devices, ensuring secure and anytime, anywhere access to information.

Commenting on the role of cloud in enabling better healthcare outcomes, Dr. Ashwin Naik, Founder and CEO, Vaatsalya, India's first hospital network focused on Tier II and Tier III towns said, “The healthcare industry in India is increasingly turning to IT adoption to improve patient outcomes. As hospitals and providers expand their operations with new referral centers, facilities, and acquisitions in new geographies, the need to access, integrate and connect these disparate systems is gaining importance. Cloud-based technology has the potential to addresses most of the IT-related issues -- access to the right information at the right time and operational efficiency, among others. More importantly it is affordable, scalable and flexible.”
Dell is collaborating with Ubq Technologies and Ramco Systems to deliver an end-to-end proposition to providers. Ubq's Hospital Information System (HIS) solution, medics, will serve as the front-end application for patient-centric activities and will integrate with Ramco ERP on Cloud to provide customers seamless enterprise-wide application on the cloud.

Delivered as a Software-as-a-Service (SaaS) model, the solution allows healthcare providers to quickly respond to increasing demands of infrastructure and storage, and train staff without huge capital investments and recurrent readiness costs.

“There is a seismic shift happening in the global healthcare industry. The overarching trend is to integrate and move information to the right person or system at the right time — whether it's a provider's staff, external service provider, or the consumer (patient or prospect),”said Sudhanshu Bhandari, Senior Analyst, Forrester Research. “The ability to create an information infrastructure that brings together the micro level of personalized health and the macro level of epidemiologic mappings to institutional quality and evidence-based practices will be a key differentiator for healthcare providers in future. Cloud-based end-to-end business services would help healthcare companies jump start these business initiatives and collaborate with global peer institutions. However, the Indian healthcare market is still very cost competitive and more maturity is needed to effectively leverage cloud-based solutions.”

“We are extending Dell’s proven capabilities and global healthcare leadership to India and have brought in the best-of-breed combination of HIS and ERP to help providers achieve their goal of providing efficient, information-driven healthcare in an affordable way. We will continue to bring to India unique solutions that will allow healthcare providers to focus on their number one goal-- enhanced patient care,” said Sid Nair, vice president and global general manager, Healthcare & Life Sciences, Dell Services. “The solution is truly one of a kind in terms of its capabilities, delivery model and pricing. We believe that this will be a game changer for the Indian healthcare industry, where hospitals are constrained by huge upfront capital investments, and higher cost of licensing, maintenance and support.”

This solution is available today in India and is an integral part of Dell’s vision of building future-ready IT platforms to provide cutting-edge technology and services that enable innovation in Health IT. The cloud-based solution also extends Dell’s Cloud strategy of providing choice and flexibility to customers to drive tangible business results through cloud computing.