Friday, December 27, 2013

Omega Healthcare to expand operations and double its headcount by 2016

Omega Healthcare, the global leader in offshore healthcare BPO that offers services in Medical Coding, Billing, Accounts Receivable Management, Claims Processing and Revenue Cycle Management plans to rapidly expand its operations and add close to 5,000 people in the next 3 – 4 years to meet the demand in the industry. Omega currently employs 5,100 people across its facilities in Bangalore, Chennai, and Trichy.

Omega Healthcare will also begin its operations in Manila, Philippines from January 2014. In Manila, Omega will also offer new lines of services that include various types of Patient interaction, case reviews, and referral/ authorization management. The new facility in Manila will have 400 people initially with a planned expansion to about 2,000 people over the next 2 – 3 years.

Speaking about the expansion and growth plans, Mr. Gopi Natarajan, CEO & Co-founder said “The healthcare reforms in the US that is slated to begin next year will open up a plethora of opportunities in the healthcare services sector. We have been consistently growing at an annual compounded rate of over 30%.  To meet this continued growth, we will be adding additional office space in all the 3 cities we operate in currently in India.  Companywide, we will double our headcount in the next 3 -4 years”.

The growth will be largely fueled by Obamacare, the migration from ICD-9 to ICD-10 and increasing acceptance of India and Philippines as the premier destinations of service centres by the US healthcare industry.

About Omega:

Omega Healthcare plays a significant role between healthcare providers and Administrators with its rich domain knowledge that has positioned the company as the leader in the healthcare KPO/BPO industry.
Started in 2004 by Gopi Natarajan (CEO and co-founder) who has 25 years of rich experience in the industry both in India and US, along with Anurag Mehta (President and co-founder), Omega Healthcare is preparing itself to handle the rapid increase in business expected over the next few years, by providing ample and continuous skills-upgrade training for its employees to achieve the very high accuracy levels that are expected by its clients.
The organisation has world-class facilities both in the US (Maryland) and India (Bangalore, Chennai and Trichy).  Being an equal-opportunity employer, and having anemployee strength of 5,000, the Company’s operations in India ensures performance excellence at all levels.  It also provides 24X7 operations to reduce turn-around-times and dedicates itself to customer satisfaction.