Saturday, January 14, 2012

Tech Mahindra inaugurates ‘Performance Engineering Lab’


Tech Mahindra, a global systems integrator and business transformation consulting services firm exclusively focused on the communications industry, announced the inauguration of its   ‘Performance Engineering Lab’ in Pune.

The performance engineering lab amply demonstrates Tech Mahindra’s commitment to innovation and helps the client to reduce the time-to-market and enhances end user experience. This lab will focus on strengthening the culture of co-innovation with Tech Mahindra’s partners and customers and will enable launch of new services in the market. The lab in the mould of innovation/capability factory will help Tech Mahindra to build new capabilities and also serve as a platform to train the associates.

Tech Mahindra has deployed a performance engineering framework for telecom service providers and enterprises which offer proactive and sophisticated way to ensure the application response times, availability and end customer experience are enhanced. It emphasises on deployment of best development practices in the early stages of application development and integration in order to avoid performance bottlenecks. It has four prongs namely performance testing, monitoring, tuning and diagnosis (analytical capabilities) in the area of enterprise and telecom applications.

The dedicated performance engineering competency team at Tech Mahindra works with strategic partners in the space of application monitoring and performance testing. In application performance monitoring Tech Mahindra has partnered with CA to provide best in class services to customers in areas ranging from application, cloud performance monitoring and analysis.

Vineet Nayyar, Vice Chairman, MD and CEO Tech Mahindra said, “This innovation initiative such as application performance engineering lab would focus on building pre-packaged solutions along with the technology partners. The solutions are innovative and new revenue models such as pay-per-use will bring immense value to the customers and partner eco-system.”

L.Ravichandran, President, IT Services, Tech Mahindra, said, “The performance engineering lab is in line with our compelling value propositions and co-innovation culture for the telecom industry. The rich product portfolio of our partners combines well with Tech Mahindra’s deep domain expertise to offer unique value to our customers. Tech Mahindra and CA have partnered in the application monitoring space and this will deliver enhanced benefits to our customers. We will continue our effort to reinforce the relationship by winning together in the marketplace.”

“We are honored that Tech Mahindra is using CA APM in their Performance Engineering Lab to help proactively identify, diagnose and resolve application performance problems before end users are affected and assure service-delivery levels meet business objectives,” said Mike Sargent, General manager, Service Assurance, CA Technologies. “Our solution delivers to Tech Mahindra the vital visibility required to optimize the performance of critical transactions and revenue-generating services, and put customers firmly in control of the end-user experience.”

About Tech Mahindra

Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunications plc. Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. The solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting). Tech Mahindra serves telecom service providers, equipment manufacturers, software vendors and systems integrators worldwide and their proven delivery models, distinctive IT skills and decades of domain expertise enable clients to maximize returns on their IT investment. Tech Mahindra registered revenue of USD 1,126.6 million in the year ended March 31, 2011 and is ably supported by 43,500 professionals who provide a unique blend of culture, domain expertise and in-depth technology skill-sets.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has been involved in about 8 transformation programs of incumbent telecom operators.

A SEI-CMMi Level 5 organization, Tech Mahindra's development centers are ISO 9001:2008 and BS7799 certified. Tech Mahindra has principal offices in the UK, United States, Germany, UAE, Egypt, Singapore, India, Thailand, Taiwan, Malaysia, Philippines, Canada and Australia. Tech Mahindra Ltd is part of the US $14.4 billion Mahindra Group, a global industrial federation of companies and one of the top 10 business houses based in India. The Group's interests span automotive products, aviation, components, farm equipment, financial services, hospitality, information technology, logistics, real estate and retail.

For more information please refer to the website: www.techmahindra.com


Sourced From: Tech Mahindra