Tuesday, September 10, 2013

Samsung India and DTE sign MoU to set up Samsung Technical Labs at ITIs

Samsung India and DTE sign MoU to set up Samsung Technical Labs at ITIs
Samsung India Electronics Pvt. Ltd. today signed a MoU with the Department of Technical Education (DTE) to set up an Advanced Repair and Industrial Skills Enhancement (A.R.I.S.E) Training Program and Samsung Technical Labs’ across Industrial Training Institutes (ITI) in India.  The first ‘Samsung Technical Lab’ is being set up Sir C.V. Raman Industrial Training Institute at Dheerpur, Delhi. The  ‘Samsung Advanced Repair and Industrial Skill Enhancement’ Program aims to provide actual hands-on industry relevant work experience to the students participating in the government recognized technical courses. The MoU was signed between Mr. Daniel Park, Senior Vice President, Samsung India and Mr. Rajendra Kumar (IAS), Secretary, Department of Technical Education. Other dignitaries present on the occasion, included Mr. S.N Jha (IAS) Director, Training & Technical Education, Department of Technical Education and Mr. Lokpal, Principal, Sir C.V. Raman ITI.

Students in the A.R.I.S.E program will be provided training on various aspects of repair and troubleshooting for consumer electronics products such as Mobile Phones, Televisions, Home Theatres, Home Appliances and their related accessories. Students will also benefit from exposure to Samsung manufacturing facilities and authorized service centers.

Mr. Daniel Park said, “Our vision is to create a large pool of talented manpower with practical know-how and relevant industry experience, which is essential in the industry environment defined by changing technology. Through the Samsung A.R.I.S.E program we aim to increase student engagement, skill enhancement and ensure better employability for ITI Students.” Samsung A.R.I.S.E training program includes education sessions in an interactive manner as well as practical sessions including detailed demonstrations.

Being initiated with Sir C.V. Raman I.T.I in Dheerpur (Delhi), the A.R.I.S.E program and Samsung Labs will expand to cover other ITIs in India. Complementing the regular syllabus prescribed by the ‘State Technical Education Board’, Samsung A.R.I.S.E program focuses on core technical education, offering education and training to students to address specific product service challenges. Access to the basics of technology, innovative Samsung products, installation, service and repair training along with soft skills for consumer interaction will be provided by trained staff from Samsung Customer Satisfaction Academy, through both theory as well as hands-on practical knowledge. The training package to the ITI consists of product training across mobile phones, television, washing machines, refrigerators and air conditioners along with their respective toolkits, spare parts and course content.

Speaking on the occasion, Mr. Rajendra Kumar said, “By working in collaboration with a leading technology company like Samsung, we are aiming to better fulfill the expectations of the industry from our students. Through the Samsung A.R.I.S.E program, we will enable our students to gain better industry experience and enhance their overall learning and retention.” The MoU will be initially for a period of three years and can be mutually renewed going forward.

About Samsung Electronics Co., Ltd.
Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of televisions, smartphones, personal computers, printers, cameras, home appliances, LTE systems, medical devices, semiconductors and LED solutions. We employ 270,000 people across 79 countries with annual sales of US$187.8 billion. To discover more, please visit www.samsung.com