The uniquely designed SNOC provides an insight into the workings of Vodafone’s 120,000+ sites that enable network coverage across 22 circles remotely under one roof. Spread across 40,000 sq. feet with a housing capacity of 600, the SNOC is equipped with ultramodern amenities such as CO2 monitoring system, specialized photo-hydro ionization (PHI) cells with modern access control and energy efficient fixtures.
Speaking about the benefits of SNOC, Vishant Vora, Director –Technology, Vodafone India said “SNOC is a realization of Vodafone India’s vision to create a world class facility that sets apart its technology capabilities. Our SNOC lets us proactively measure and improve customer experience and service quality in real time. It is also a single source of truth for the health of our network.
Detailing the concept and approach of SNEC, Naveen Chopra, Director –Vodafone Business Services said, “The Vodafone Super Network Experience Centre is a unique touch point to reach out to Enterprise customers. The stimulating environment of SNEC is ideal to gain a deeper understanding of the unique needs of each Enterprise customer and sharing with them how Vodafone Business Services can partner with them and add value by understanding their business challenges and offer innovative solutions to help, address them from a revenue, cost and efficiency basis.”
