“With the commencement of a smart metering roll out in the UK and the need for a flexible dual fuel smart metering offering, OnStream embarked on a transformational programme through 2010 and into 2011, designed to improve service quality, improve business efficiencies and deliver a step-change in customer experience which would be at par or better than offered by home-visit operations in other sectors.” said Declan McLaughlin, Head of Transformation at OnStream. As a part of this programme, OnStream replaced its existing legacy IT infrastructure with a new service driven model using a private cloud approach. This approach aligned the IT architecture to be more flexible in functionality and configuration while at the same lowering operational cost and improving responsiveness. “OnStream envisages that the Private Cloud based framework will drive consistency across IT environments so that OnStream can build on existing investments and skill sets. The private cloud based approach provided by Wipro will enable OnStream to tap and address opportunities in a market friendly manner and at a greatly altered cost structure”, added Declan McLaughlin. Neeraj Jaitley, Vice President & Business Head - Cloud Services at Wipro Technologies, goes on to add that “Our engagement with OnStream covers design, build and implementation of a private cloud environment using Microsoft’s Private Cloud solution. This approach provided OnStream with an ability to harness the best-of-breed technologies across the various layers in a private cloud stack. OnStream will benefit hugely through this program and such an engagement is a reflection of Wipro’s ability to add value to our clients’ business through new technology paradigms such as cloud computing”. This project will help OnStream seamlessly manage heterogeneous environments, standardize and automate data center processes to continue to optimize business efficiencies. The solution will also provide timely insights into key business applications that will help in delivering a new level of customer service management. This will lead to a common identity management platform that can seamlessly federate to public cloud in line with the business demands in future. Wipro’s Infrastructure cloud offerings include an in-depth analysis of workloads through Cloud Inventory Analysis Tool, design and build of private cloud use cases like Development/Test as a service; Disaster Recovery and Backup as a service; Virtual & Hosted Desktop as a service including its recently launched WDaaS offering and Identity and access management on the cloud. Wipro is an aggressive player in fast growing collaboration market through its Collaboration as a Service offering. Other cloud services include on-boarding of workloads to public cloud environments and integration between public-private environments to provide a hybrid cloud setup. Recently Wipro had launched Dynamically Adaptive Infrastructure (DAI™), a public cloud model for its clients. Wipro leverages its Global Command Center (GCC) to provide a unified monitoring and management platform for private, public and hybrid cloud environments. Wipro has also offerings in other layers of cloud including Business Process as a Service (e.g. loan origination as a service), Software as a Service (e.g. Bank in a Box with leading software vendors, implementation partner to leading SaaS vendors) and Platform as a Service (e.g. Development & Deployment partner to leading cloud platforms). About Wipro TechnologiesWipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 120,000 employees and clients across 54 countries. For more information, please visit www.wipro.com
