In his keynote address, V R Ferose, Senior Vice President and Global Head of SAP Globalization Services, spoke on customer centricity, a key focus for SAP; the changing market trends and the growing importance of India as a market and a research and development center for SAP. “By constantly co-innovating with our customers, we deliver to them world-class solutions that are most suited to their local needs”, said Ferose.
This was followed by a keynote address by Mr. Dharmarajan Krishnan, Commissioner, Directorate General of Systems and Data, Central Excise and Customs, Government of India, in which he highlighted how government is engaging with industry practitioners through ERP vendors and other channels, to make GST not just a “Best Practice” but also the “Next Practice” on taxes and make it a role model implementation that benefits industry, government and the end-consumers.
The highlight of the day was the first ever “Best Custom Solution Contest”. Over 15 SAP customers demonstrated how solutions developed by them helped solve their unique business problems. The solutions “Master Data Consistency Analyzer – Basic Pay and Policy Administration”, by NTPC (in SAP HCM), “Financial Statements as per Schedule VI of Companies Act”, by NTPC (in SAP Financials) and “Customization for Ore Trucking Logistics”, by Sesa Goa (in SAP Logistics) were voted by the audience as those with highest value proposition. The contest was much appreciated by the participants.
Navaneet Mishra, Vice President, Globalization Services, SAP Labs India said, “By providing our customers a platform to share their unique solutions with the community, we have enabled an “Outside-In” approach. SAP will introduce a few of the top notch customer created solutions into its own solution portfolio.”
SAP Globalization Services team is an integral part of SAP organization worldwide, creating country specific solutions and enabling customers across 40+ countries to conduct global business practices that adhere to their country specific legal compliance and business processes.
About SAP
As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 176,000 customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit www.sap.com.
