SAP works closely with leading government organisations to address growing urbanization, demands for accountability, rising citizen service requirements, and safety expectations across various sectors including transport infrastructure, Utilities, Urban city planning agencies, Oil & Gas, Steel and Mines and Defense.
Be it the implementation at Mumbai Municipal Corporation which helps more than 1 Crore 25 Lakh Citizens with 200 Citizen Services or the Airports Authority of India which manages 125 airports, providing air navigation services over 2.8 million square nautical miles of air space, SAP solutions have facilitated a technologically enriched experience that has enabled the government organization in getting closer to its vision of better service to its citizens.
“To grow and respond quickly to change, the government today understands the need for cutting-edge IT tools and harmonized information and processes across service to accommodate changing citizen needs, legislation, policies, and programs,” Mathew Thomas, Vice President - Strategic Industries, SAP India. “SAP is committed to collaborate with government organisations and support its agenda to improve and integrate the administrative processes, thereby delivering tangible benefits to the citizens,” he added.
With SAP, organisations across industries can better respond to real-time business dynamics through cost-efficient, simplified deployment, development and management of native and Web-based mobile applications on a wide array of device types. Recent public sector organizations that have joined this trend and opted for SAP technology to transact, move, store, process and analyze data in real time include Andhra Pradesh Power Generation Corporation Limited, Department of Posts (DoP), Indian Navy, The Finance Department, Government of Andhra Pradesh (GoAP), Maharashtra State Power Generation Co. Ltd., Himachal Pradesh State Electricity Board Ltd.
Andhra Pradesh Power Generation Corporation Limited is the largest power generating entity in Andhra Pradesh and third largest power generating utility in the Country. To fulfill the every growing demand for power, the corporation has embarked on a major expansion journey. This is the first end to end implementation in this sector for SAPC. The project went live with ECC 6.0 EHP6 along with SAPC customized solutions in the area of Fuel Management, Fly Ash Management and Energy Billing.
Similarly, The Department of Posts (DoP), the government-operated postal system of India, recently deployed SAP® solutions to strengthen responsiveness and reliability across more than 155,000 post offices. Armed with a transformation charter that includes a complete overhaul of operations under an IT modernization project, the DoP will leverage SAP applications that include SAP® ERP, SAP® Customer Relationship Management (SAP CRM) and SAP® Supply Chain Management (SAP SCM) to help increase process efficiencies and help meet its business, social and financial inclusion goals. As the DoP generates revenue of more than EUR1.1 billion while employing nearly 474,000 employees, it will also implement SAP solutions for streamlining internal processes in the areas of human resources, payroll processing and finance and accounts.
Additionally, Indian Navy, one of the largest navies in the world has adapted SAP® Solutions to manage the navy-wide Financial Information System (FIS). With SAP solutions, the Indian Navy is able to better manage budget, enhance transparency to top management and enhance data integrity and consistency for better decision making. The FIS supported by SAP® ERP Central Component, SAP® Force Deployment for Defence & Security package and SAP® BusinessObjects™ Access Control application assists in providing across-board visibility and probity in the areas of budgeting, procurement, financial planning and accounting to the organization.
Another recent customer of SAP, Government of Andhra Pradesh has been a pioneer in leveraging technology solutions for the betterment of the citizen services. The implementation of SAP® solutions would provide a meaningful interface with both internal stakeholders and external stakeholders leading to efficient exchange of information. The packaged offering of SAP’s solution include SAP® ERP, SAP Public Budget Formulation, SAP Business Intelligence and Data Services, SAP Treasury Management and SAP GRC Suite as well as SAP Human Resources Management ( HRMS). The human resource system will significantly improve employee processes with increased transparency, enhanced investment in capacity development, efficient management of people and consequential impact on improved responsiveness and quality towards public services.
With more than 1,250 public sector organizations in 70 countries, SAP has transformed operations at all levels to help them serve citizens better. The recent interventions of ICT in Indian government only signify the government’s vision to persistently focus on constituent needs, developing innovative ways to empower citizens and encourage civic engagement.
About SAP
As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 251,000 customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit www.sap.com.
