Andhra Pradesh Government launches State Data Centre powered by Wipro

Wipro Infotech, the India, Middle East and Africa, IT Business unit of Wipro Ltd and a leading provider of IT and business transformation services announced today the launch of the Andhra Pradesh State Data Centre, a Mission Mode Project under the national e-governance plan.

The Data Centre was inaugurated by the Honorable Chief Minister of Andhra Pradesh Shri Kiran Kumar Reddy in the presence of the Shri Sanjay Jaju., IAS, Secretary to Government -IT&C and Shri Sanjay Kumar., IAS, Managing Director of Andhra Pradesh Technology Services (APTS). APTS is the nodal agency for the State Data Centre project initiated by IT&C.

The State Data Centre will host applications and data of various state departments to enable automation of government and citizen services. Spread across 9000 square feet, the Data Centre (DC) has a storage capacity of 50 TB, expandable to 200 TB. As part of the scope, Wipro has undertaken complete design, supply and implementation of the physical and IT infrastructure of the DC. This includes servers, storage, networks, security, databases, software, network cabling, fire detection and control systems, lighting, CCTV surveillance, UPS etc. Wipro is also currently managing the entire operations of the DC on a 24x7 basis.

Speaking on the occasion, the Honorable Minister for IT&C, Shri Ponnala Lakshmaiah said: “We are pleased to announce the successful commissioning of the Andhra Pradesh State Data Centre (APSDC) built by Wipro. The state-of-the-art Data Centre is equipped with complete redundancy and all set to power the state government’s Technology initiatives for better governance and citizen services. The APSDC will cater to all the IT requirements of the State Departments.”

Vivek Sharma, General Manager and Business Head, Government and Defence vertical, Wipro Infotech said : “The State Data Centre is envisaged to establish a robust infrastructure to enable the State government deliver services quickly and effectively to all its stakeholders. We are honoured to have been part of the AP government’s initiative to use technology for increased transparency and efficiency in governance. Given our two decades experience in the IT infrastructure space, process orientation and knowledge of global best practices, we look forward to engaging with the State government in many more IT initiatives.”

Wipro won the project in September 2010 which includes sustenance for a period of 5 years. The contract was the result of a competitive bidding process involving Indian and multinational service providers. Wipro is currently working towards getting the Data Centre certified for ISO 20000 (IT Service Management Standard) and ISO 27001 (Information Security

Management Systems standard) respectively.

About IT&C

The Information Technology Wing was created as part of the Finance & Planning Department. In September 2000 the Information Technology & Communications (IT&C) Department was given an independent status. The units administered by the Department are:

· AP Technology Services Ltd., (Public sector unit registered under the Indian Companies Act, 1956)

· Commissioner, Electronically Deliverable Service (EDS) (also known as eSeva)

· Society for Andhra Pradesh Network (SAPNET) (Registered Society)

· Institute for Electronic Governance (IEG) (Registered Society)

The IT & C Department plays a crucial role in policy formulation in IT sector, conceptualizing and initiating various e-governance initiatives, stipulating standards for compliance, Promoting investments in IT sector, facilitating growth of IT Enabled Services through proactive measures and providing a strong communication backbone in the State.



About Wipro Infotech


Wipro Infotech, a division of the US $7 billion Wipro Limited, provides enterprise customers with high value Information Technology Products, Software Services, Solutions and Consulting Services in India and the Middle East. Headquartered at Bangalore, Wipro Infotech serves customers in India through a network of 22 offices and 170 service locations across the country. It also has regional offices across the Middle East serving the region.

About Wipro Ltd

Wipro Limited provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, IT enabled services, package implementation, software application development and maintenance, and research and development services to corporations globally. Wipro Limited is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. In the Asia Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro also has profitable presence in niche market segments of consumer products and lighting. Wipro's ADSs are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange - Mumbai, and the National Stock Exchange. For more information, please visit our website at www.wipro.com.

Wipro sets up its first Rural BPO Center

Wipro BPO, the Business Process Outsourcing arm of Wipro Technologies today announced the inauguration of its first rural BPO center at Manjakkudi Village in Tamil Nadu. Wipro Technologies is the Global Information Technology, Consulting and Outsourcing business of Wipro Limited (NYSE: WIT). The Manjakkudi center has a capacity of 120 seats, and will open with a 50 seat pilot project for an international client in the retail sector. Wipro plans to expand its rural BPO operations to 500 seats by March 2013, in Tamil Nadu and to replicate this BPO model across other states in India, in the near future.

The Manjakkudi center is a result of a tie-up with the Swami Dayananda Educational Trust, a public charitable trust involved in providing quality education to the economically backward sections of rural Tamil Nadu.

Manjakkudi is a village on the banks of the River Kaveri in Tiruvarur district of Tamil Nadu with a population of about 2,500. Kumbakonam is the closest town to Manjakkudi. Conceptualized on the ‘Back Office to the Back Office’ (BOBO) outsourcing model, the focus of the center is to capitalize on the literate talent pool available in the region and in doing so, create employment opportunities in the village and its surrounding areas. Graduate students between the age group of 21 to 25 will be employed in the Manjakkudi Wipro BPO center, delivering a range of services to customers across industry sectors.

The Manjakkudi BPO center benefits from a fully equipped IT and physical infrastructure, which complies with standard security and regulatory requirements. The center will be focused on delivering world-class outsourcing services, while connecting this rural community to the world of global business.

Manjakkudi was selected due to the relatively high levels of investment in education in the region. It benefits from more than 46 colleges within a 40 km radius where more than 13,000 students graduate from these colleges annually, thus providing a large talent pool.

"Wipro’s leadership has always been determined to bring opportunity to rural communities through the application of technology – whether that comes from the delivery of a service to that community, or, as in this case, giving the community the chance to realize its potential. Rural BPOs are a crucial part of the development of our country as a business leader,” said Manish Dugar, Senior Vice President & Global Head, Wipro BPO.

Dugar added: “What we see happening is that the established, urban, BPO centers are taking on more specialized, knowledge-based services. This means that the natural opportunity for rural BPO centers, like Manjakkudi, is to take on the bulk data processing jobs. Rural BPOs are also allowing educated people in villages earn a good livelihood without leaving the region and bringing a new level of financial stability to these communities and individuals. This initiative is a part of Wipro’s long term strategy to expand its Rural BPO presence to other parts of India.”


M R. Rajgopal, who works as an Assistant Manager at the Wipro Manjakkudi BPO center explained: “This center opens up new opportunities for me and my colleagues. In the past, professional jobs like these were only available in the cities, which meant leaving the community. We aspire to make this center one of the best respected Rural BPO centers in India to show just how much rural communities like ours can contribute to our country.”

Wipro BPO, the Business Process Outsourcing arm of Wipro Technologies, is one of the largest BPO service providers on a global delivery platform. Wipro BPO has the capabilities to provide onshore, near shore, offshore and hybrid delivery options with operations in more than 28 centers in 11 countries. Wipro BPO’s services involve a broad spectrum of customized outsourcing capabilities leveraging both cross industry and industry specific solutions focusing on sectors such as Banking and Financial Services, Insurance, Retail, Consumer Products & Goods, Energy & Utilities, Healthcare and Pharmaceutical industries. The services portfolio spans industry specific solutions in Customer service (technical and non-technical; voice and non-voice), Finance and Accounting outsourcing, Human Resource outsourcing, Supply chain management, Knowledge services including Data Management and reporting, Legal process outsourcing, and Sales and Marketing outsourcing.

About Wipro Technologies

Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 120,000 employees and clients across 54 countries. For more information, please visit www.wipro.com

UK based broadband and voice telephony services company TalkTalk selects Wipro BPO as strategic partner

Wipro BPO, the Business Process Outsourcing arm of Wipro Technologies today announced that TalkTalk Telecom Group PLC, UK’s leading provider of value for money fixed line broadband and voice telephony services to consumers and business users, has selected Wipro BPO as one of its strategic partners for its outsourced contact centre operations. Wipro Technologies is the Global Information Technology, Consulting and Outsourcing business of Wipro Limited (NYSE: WIT).

Wipro will be responsible for the creation of a new service centre in India to support the group’s resident customers. Wipro will also work alongside TalkTalk to continue to improve the overall customer experience, including the implementation of new CRM technologies.


"Wipro’s engagement with TalkTalk reinforces our leadership as the long-term strategic partner equipped to help global corporations transform their businesses using our process and technology capabilities. We are delighted to work with TalkTalk and help them strengthen their leadership position in the market place.” said Manish Dugar, Senior Vice President and Global Head, Wipro BPO.


Jo Dawson, TalkTalk’s Director of Consumer Operations commented “We have worked with Wipro for many years and look forward to leveraging Wipro’s expertise, particularly in the use of new technologies, to deliver further improvements in our customers’ experience over the years ahead.”

Wipro BPO, the Business Process Outsourcing arm of Wipro Technologies, is one of the largest BPO service providers on a global delivery platform. Wipro BPO has the capabilities to provide onshore, near shore, offshore and hybrid delivery options with operations in more than 28 centres in 11 countries. Wipro BPO’s services involve a broad spectrum of customized outsourcing capabilities leveraging both cross industry and industry specific solutions focusing on sector such as Banking and Financial Services, Insurance, Retail, Consumer Products & Goods, Energy & Utilities, Healthcare and Pharmaceutical industries. The services portfolio spans industry specific solutions in Customer service (technical and non-technical; voice and non-voice), Finance and Accounting outsourcing, Human Resource outsourcing, Supply chain management, Knowledge services including Data Management and reporting, Legal process outsourcing, and Sales and Marketing outsourcing.



About Wipro Technologies


Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 120,000 employees and clients across 54 countries. For more information, please visit http://www.wipro.com/

About TalkTalk Telecom Group PLC

TalkTalk is the United Kingdom’s leading value for money provider of fixed line broadband and voice telephony services to consumers and business users. The group serves over 4.8 million customers across the UK under the TalkTalk, AOL Broadband and TalkTalk Business brands. Over the past five years, through a combination of organic growth and acquisitions, TalkTalk has built one of UK’s largest broadband and voice customer bases.

Wipro Launches innovative ‘Easy-Upgrade’ solution, for Oracle E-Business Suite

Wipro Technologies, the Global Information Technology, Consulting and Outsourcing business of Wipro Limited (NYSE: WIT) today announced the launch of its proprietary ‘Wipro Easy-Upgrade’ solution for Oracle E-Business Suite, which can enable complete assessment, implementation and management of Oracle Applications. The solution which is a part of Wipro’s overall Oracle applications offerings helps customer organizations evaluate their current Oracle landscape, plan for the future and implement upgrades. Wipro estimates their ‘Easy-Upgrade’ solution can deliver up-to 40% reduction in assessment costs for organizations looking to embrace Oracle E-Business Suite - R12 or Oracle Fusion Applications.

“We found in our extensive experience with Oracle application upgrades and re-implementation engagements, that our customers spent a lot of time and effort to determine the roadmap for the transition to newer functionalities. There existed a need for a solution that can expedite assessments and minimize the risk involved in an implementation. As a result, we developed ‘Wipro’s Easy-Upgrade solution an assessment tool which enables organizations in rapid evaluation and planning for Oracle E-Business Suite R12.” said Srinivas Pallia, Senior Vice President & Global Head, Business Application Services, Wipro Technologies.


“We are very impressed with the reduction in assessment time frame as well as better planning enabled by using the tools associated with Wipro’s ‘Easy-Upgrade’ solution for Oracle E-Business Suite.” said Andy Nallappan, Senior Director, Enterprise Applications, Avago. “Having leveraged the solution for our assessment, we believe that it is an asset during the Oracle E-Business Suite R12 upgrade process. It can help Oracle customers meet aggressive application upgrade schedules by reducing the time and effort spent in assessment. This in turn helps in better resource planning and retro fitments, improved quality and cost efficiencies. The visibility of all custom objects helps in identifying risks in business processes and leads to a more effective plan to develop and customize solutions with robust test cases and minimize unwanted surprises. We highly recommend Wipro’s Easy-Upgrade solution to customers planning to upgrade Oracle E-Business Suite.”

The assessment tool in the Wipro ‘Easy-Upgrade’ solution for Oracle E-Business Suite is aimed at eliminating inefficiencies in the manual assessment process and provides requisite information on a business Intelligence dashboard in a timely manner. The analysis and reports provided by the assessment tool are used as inputs in the development phase of the application while creating or retrofitting custom objects. Thus, the transition to upgraded applications becomes a lot more predictable, efficient and cost effective by leveraging the ‘Easy-Upgrade’ solution.

“Wipro has continuously developed innovative solutions to help our clients to drive faster business process improvement and operational productivity to maximize business value of Oracle Applications. The development of Wipro’s “Easy-Upgrade” solution for Oracle E-Business Suite is testimony of Wipro’s constant endeavor to proactively create solutions that meet customer’s strategic requirements”, added Srini Pallia.

About Wipro Technologies

Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 120,000 employees and clients across 54 countries. For more information, please visit www.wipro.com

Wipro Recognized as a Leader in the Magic Quadrant for Comprehensive Finance and Accounting BPO, Global by Independent Research Firm

Wipro BPO, the Business Process Outsourcing arm of Wipro Technologies, the Global Information Technology, Consulting, and Outsourcing Business of Wipro Limited (NYSE: WIT) has been recognized by Gartner, Inc. in the Leaders quadrant in the report, "Magic Quadrant for Comprehensive Finance and Accounting (F&A) BPO, Global," authored by Cathy Tornbohm and published June 29, 2011.

Gartner positioned Wipro in the leaders quadrant based on the evaluation criteria of ability to execute and completeness of vision. The report evaluated a qualified group of 16 vendors in the F&A BPO market. As described in the report, "Leaders are performing well today, both with a clear vision of market direction and by actively building competencies to sustain their leadership position in the market. The comprehensive F&A BPO players in this quadrant generally share superior market understanding, have a global client base, an extensive network of well-distributed and highly populated global delivery centers catering for multiple languages, a good balance of transactional and high-end F&A delivery and innovative well communicated and marketed sales offerings."

According to the report, "Gartner defines comprehensive finance and accounting (F&A) processes as the outsourcing of three or more finance processes to a single provider." The report also said "This Magic Quadrant offers a deep analysis of the competitive positioning for comprehensive F&A BPO services by showcasing the relative lacing of the main players in the market according to a variety of criteria, and by offering detailed strengths and cautions for each of the included vendors.”

Manish Dugar, Sr. Vice President and Global Head, Wipro BPO , said, "We believe that our position in the Leaders Quadrant is testimony to our ability in the seamless delivery of end-to-end Finance and Accounting (F&A) services from multiple global locations. We have been able to leverage our extensive technology capabilities, clearly shaping the vision for the next generation of F&A outsourcing. With the right expertise and blend of talent, tools and methodologies, Wipro BPO has been able to deliver complex programs and consolidate operations, for our customers, to achieve upfront financial benefits. We feel this recognition validates our strategy and the significant investments that we have made in our F&A practice to improve our pipeline and add measurable business value to our clients."


To read the complete report, please go to:

http://www.wipro.com/resource-center/analyst-speak/pdf/MagicQuadrantforglobalF_ABPO.pdf

Wipro has 6000+ dedicated employees delivering end-to-end services across the full spectrum of finance and accounting functions, including procure-to-pay, order-to-cash and record-to-report to support all the functions of the CFO's office.

It operates from 16 centers in 10 countries including Poland, Romania, Brazil, China, Mexico, U.S. and India (Bangalore, Delhi, Chennai, Pune, Hyderabad and Mumbai).Vertical market strengths for F&A BPO include communications, financial services, retail and breweries.

Wipro BPO, the Business Process Outsourcing service line of Wipro Technologies, is one of the largest BPO service providers on a global delivery platform. Wipro BPO has the capabilities to provide onshore, near shore, offshore and hybrid delivery options with operations in more than 28 centers in 11 countries. The services portfolio spans industry specific solutions in Customer Contact center (technical and non-technical; voice and non-voice), Finance and Accounting outsourcing, Human Resource outsourcing, Supply chain management, Knowledge services including Data Management and reporting, Legal process outsourcing, and Sales and Marketing outsourcing


About the Magic Quadrant

The Magic Quadrant is copyrighted June 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


About Wipro Technologies

Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 120,000 employees and clients across 54 countries. For more information, please visit www.wipro.com

State Insurance Corporation (ESIC) Portal resumes operations in full swing

Wipro Infotech, the India, Middle East and Africa, IT Business unit of Wipro Ltd and a leading provider of IT and business transformation services, announced today that the Employees’ State Insurance Corporation’s (ESIC) insurance portal is up and running in full swing and available for use to all stakeholders.


ESIC is a statutory corporation under the Ministry of Labour & Employment, Government of India (GoI), and is the implementing agency of a pioneering, Social Security Scheme in India. The IT enablement project named Project Panchdeep was awarded to Wipro in 2009. This announcement is in the wake of a technical issue which had affected the functioning of the portal for the last couple of weeks.

Anand Sankaran, Senior Vice President and Business Head, India, Middle East and Africa, Wipro said: “The technical problem is completely resolved now, and the system is back to normal performance. The problem occurred due to a unique technical issue with the application software. We leveraged our global technical resources to identify and resolve the issue in the shortest possible time. I believe, we have traversed a long and exciting journey since our association began with ESIC in early 2009. We are extremely proud to be a part of such a program which touches the lives of a big section of our society, and are absolutely committed to ensuring the success of this implementation.”


Dr. C S Kedar, DG, ESIC said “The portal was experiencing some technical problem because of which employers were having trouble accessing the application to generate their monthly contribution and register their employees. Wipro identified the problem and put in place a solution to resolve the issue. The application performance has since improved and the portal is up and running once again.”

Undoubtedly the largest e-governance contract to date (in excess of Rs 1,000 crores), Project Panchdeep comprises five important components namely Pehchan, Milap, Pashan, Dhanwantri and Pragati. Project Pehchan includes all services related to identification, authentication and verification of Insured Persons (IPs) through the use of biometric cards. The other four components include Milap for all services related to provisioning network and bandwidth; Pashan for all services related to hardware for Data Centre, Disaster Recovery, desktops/PCs/Laptops and middleware ; Dhanwantri for all services related to hospitals and dispensaries and finally Pragati for all services related to Insurance and ERP modules.


Project Panchdeep provides online facilities to employers and insured people for registration, payment of premium and disbursement of cash benefits. It also automates medicare services to all insured people resulting in the creation of one of the largest medical records database in the world. The project includes other modules like HR, Finance and General Administration programs aimed at increasing the operational efficiency of ESIC. With this implementation, all ESIC stakeholders can avail anytime, anywhere healthcare services from across 2000+ ESIC locations spread across the country which have been networked as part of the project.


About Wipro Infotech

Wipro Infotech, a division of the US $7 billion Wipro Limited, provides enterprise customers with high value Information Technology Products, Software Services, Solutions and Consulting Services in India and the Middle East. Headquartered at Bangalore, Wipro Infotech serves customers in India through a network of 22 offices and 170 service locations across the country. It also has regional offices across the Middle East serving the region.

About Wipro Ltd

Wipro Limited provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, IT enabled services, package implementation, software application development and maintenance, and research and development services to corporations globally. Wipro Limited is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. In the Asia Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro also has profitable presence in niche market segments of consumer products and lighting. Wipro's ADSs are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange - Mumbai, and the National Stock Exchange. For more information, please visit our website at http://www.wipro.com/.

Wipro builds Private Cloud for OnStream

Wipro Technologies, the Global Information Technology, Consulting and Outsourcing business of Wipro Limited (NYSE: WIT) has successfully built a private cloud for OnStream Utility Metering Services Limited. OnStream provides gas and electricity metering solutions in United Kingdom. OnStream is part of National Grid Group, which is one of the largest energy delivery businesses in the world and the largest investor-owned utility in United Kingdom. Wipro which has a matured set of cloud offerings initiated the private cloud project for OnStream in October 2010.
“With the commencement of a smart metering roll out in the UK and the need for a flexible dual fuel smart metering offering, OnStream embarked on a transformational programme through 2010 and into 2011, designed to improve service quality, improve business efficiencies and deliver a step-change in customer experience which would be at par or better than offered by home-visit operations in other sectors.” said Declan McLaughlin, Head of Transformation at OnStream. As a part of this programme, OnStream replaced its existing legacy IT infrastructure with a new service driven model using a private cloud approach. This approach aligned the IT architecture to be more flexible in functionality and configuration while at the same lowering operational cost and improving responsiveness. “OnStream envisages that the Private Cloud based framework will drive consistency across IT environments so that OnStream can build on existing investments and skill sets. The private cloud based approach provided by Wipro will enable OnStream to tap and address opportunities in a market friendly manner and at a greatly altered cost structure”, added Declan McLaughlin. Neeraj Jaitley, Vice President & Business Head - Cloud Services at Wipro Technologies, goes on to add that “Our engagement with OnStream covers design, build and implementation of a private cloud environment using Microsoft’s Private Cloud solution. This approach provided OnStream with an ability to harness the best-of-breed technologies across the various layers in a private cloud stack. OnStream will benefit hugely through this program and such an engagement is a reflection of Wipro’s ability to add value to our clients’ business through new technology paradigms such as cloud computing”. This project will help OnStream seamlessly manage heterogeneous environments, standardize and automate data center processes to continue to optimize business efficiencies. The solution will also provide timely insights into key business applications that will help in delivering a new level of customer service management. This will lead to a common identity management platform that can seamlessly federate to public cloud in line with the business demands in future.  Wipro’s Infrastructure cloud offerings include an in-depth analysis of workloads through Cloud Inventory Analysis Tool, design and build of private cloud use cases like Development/Test as a service; Disaster Recovery and Backup as a service; Virtual & Hosted Desktop as a service including its recently launched WDaaS offering and Identity and access management on the cloud. Wipro is an aggressive player in fast growing collaboration market through its Collaboration as a Service offering. Other cloud services include on-boarding of workloads to public cloud environments and integration between public-private environments to provide a hybrid cloud setup. Recently Wipro had launched Dynamically Adaptive Infrastructure (DAI™), a public cloud model for its clients. Wipro leverages its Global Command Center (GCC) to provide a unified monitoring and management platform for private, public and hybrid cloud environments. Wipro has also offerings in other layers of cloud including Business Process as a Service (e.g. loan origination as a service), Software as a Service (e.g. Bank in a Box with leading software vendors, implementation partner to leading SaaS vendors) and Platform as a Service (e.g. Development & Deployment partner to leading cloud platforms). About Wipro TechnologiesWipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 120,000 employees and clients across 54 countries. For more information, please visit www.wipro.com

Independent Research Firm Ranks Wipro Technologies as a ‘Leader’ among Oracle Service Providers

Wipro Technologies, the Global Information Technology, Consulting and Outsourcing business of Wipro Limited (NYSE: WIT) announced that the company has been has been ranked a ‘Leader’ among Oracle Services Providers by Forrester Research Inc.



Forrester, a leading industry analyst firm, evaluated a total of 14 leading global services providers in the Oracle applications market, placing Wipro Technologies among the leaders. The ranking was published in a May 2011 independent report titled, “The Forrester Wave™: Oracle Services Providers, Q2 2011”.


Forrester has based its findings based on interviews and briefings with the companies it evaluated, among other things, and has measured the companies against 68 levels of capability across three categories – current offering, strategy, and market presence.


According to the report, "Wipro’s Oracle resources are dedicated to serving industries such as manufacturing, retail, and telecommunications across a range of Oracle product lines. The provider has one of the larger bases of offshore resources. Its 2008 acquisition of Infocrossing makes it a provider of hosting services as well." It further mentions how providers use innovative ways to drive down costs, improve efficiency, and drive process improvements such as Wipro's Flex Delivery for Oracle support.


‘Flex Delivery’ is a non linear delivery model that Wipro uses to provide managed services to customers who require post implementation support for their enterprise applications. It addresses the key pain areas of application management outsourcing.


“We are committed to help our clients take a value-driven approach to enterprise applications by combining innovative solutions with sound strategies,” said Srini Pallia, Senior Vice President, Business Applications Services, Wipro Technologies. "Our placement in the Forrester report reflects our ability to deliver valuable strategic insight coupled with strong implementation capabilities and industry solutions for our global clients using Oracle applications."


Wipro is a Platinum level member of Oracle Partner Network.


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About Wipro Technologies

Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 120,000 employees and clients across 54 countries. For more information, please visit www.wipro.com

Pu​njab Government selects Wipro for deploying Tax Management System for Department of Excise and Taxation

Wipro Infotech, the India, Middle East and Africa, IT Business unit  of Wipro Ltd and a leading provider of IT and business transformation services announced today that it has been selected by the Department of Excise & Taxation, Government of Punjab to deploy the Tax Management System across the State. Wipro will also manage the solution for a period of five years.

The Excise & Taxation Department is one of the major revenue collecting agencies in the State. It plays an important role in the fiscal structure of the State. There are 23 tax districts in Punjab for which there are about 100 offices at all levels. The revenue is collected in the shape of various levies such as Taxes, Excise duties and fees etc. The department had proposed a scheme for computerization of Sales Tax procedures in July, 2000. To implement this, the Government created an autonomous body called Excise and Taxation Technical Services Agency (ETTSA). ETTSA selected Wipro to deploy and manage the solution for the Department of Excise and Taxation, Punjab.

The genesis of the proposed project is rooted in the desire of the Department for effective and efficient discharge of its functions to its taxpayers as well as to its internal staff. Taking its IT maturity to the next level and with an aim to improve upon its business processes, resolve the bottlenecks of the existing system and to ensure end-to-end visibility of each and every Tax process, the Department has embarked on this key initiative.

As part of the scope, Wipro will be responsible for design, implementation and management of IT infrastructure and outsourced transaction processing along with other support activities. This includes procurement, deployment, operations and maintenance of the Department’s IT Infrastructure at various project locations as well as  data migration, setting up of various front windows, training, helpdesk  and maintenance activities. Migration of the application and data as required for implementation of GST is also a part of the project.

Wipro would also undertake design, development, customization, testing and rollout of the Application Software across the state including support for a period of 5 years. The engagement includes migration of the application and data to the new Goods and Service Tax (GST) regime when it is rolled out nationally.

Speaking on the occasion, Vivek Sharma, General Manager and Business Head, Government and Defence Vertical, Wipro said “We are delighted to be partnering with the Punjab Government to further the cause of e-governance. We plan to deploy IT systems and services that are extremely robust, scalable and flexible to ensure efficient payment and collection of taxes across the state.”

Wipro was chosen after a rigorous techno-commercial selection process which saw top IT firms contesting for the deal. Wipro was finally selected based on its technical expertise and commercial proposition.


About Wipro Infotech
Wipro Infotech, a division of the US $7 billion Wipro Limited, provides enterprise customers with high value Information Technology Products, Software Services, Solutions and Consulting Services in India and the Middle East. Headquartered at Bangalore, Wipro Infotech serves customers in India through a network of 22 offices and 170 service locations across the country. It also has regional offices across the Middle East serving the region.

About Wipro Ltd
Wipro Limited provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, IT enabled services, package implementation, software application development and maintenance, and research and development services to corporations globally. Wipro Limited is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. In the Asia Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro also has profitable presence in niche market segments of consumer products and lighting. Wipro's ADSs are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange - Mumbai, and the National Stock Exchange. For more information, please visit our website at www.wipro.com.

Wipro Reaffirms Position As World's Top Third Party R&D Service Provider

Wipro Technologies, the Global Information Technology, Consulting and Outsourcing business of Wipro Limited (NYSE: WIT), today reaffirmed its leadership position as the Number One third party ‘Global R&D Service Provider’ in a 2011 report released by Zinnov Management Consulting Pvt. Ltd, a leading Globalization Advisory and Management Consulting firm. Wipro Technologies’ constant innovation curve, strong business model, superior engineering and steady growth has contributed to the company becoming the world’s top third party R&D service provider for the second consecutive time.


Innovative solutions like Wipro’s Collaborative Design, Manufacturing & Sustenance (CDMS) program that enables system companies meet ‘concept-to-product’ service needs, managed printing services, remote patient monitoring solution and connected TV solution, has won Wipro this acclaim. Zinnov has rated Wipro as a leader in third party R&D Services in Semiconductor, Peripherals & Storage and Cloud Computing. Wipro was also positioned in the leadership zone of ‘Zinnov Zones’ for R&D Services in the ISV (Independent software vendor), Telecom, Communication Stack & Automotive segments.



Zinnov analyzed third party R&D service providers using the analytic hierarchy process (AHP) modeler which assigned weights to multiple parameters like financial strength - the long term sustainability of the services provider, and capabilities - the ability of the service provider to help customers innovate, reduce time to market and deliver high quality products.



“This year, Wipro Technologies has outperformed itself as a third party R&D services provider. Wipro is an ace partner for product companies to collaborate and co-innovate with, as it can help them build innovative products for new markets and improve customer experience. We congratulate Wipro on this outstanding performance and retaining its leadership position in the third party Global R&D Service Providers ranking,” said Pari Natarajan, Chief Executive Officer, Zinnov Management Consulting Pvt. Ltd.



“Wipro is delighted at being ranked the No. 1 third party Global R&D Services Provider by Zinnov. It is a testimony to our customers who have entrusted Wipro with their mission critical work and to the Wipro teams which have stepped to the plate to take Wipro to this position of leadership. We are committed to investing in enhancing our investments in our employees and knowledge of domains, systems, and architecture to earn the continuing franchise of our customers and being the best place to work for our employees,” said Sanjay Gupta, Senior Vice President and Global Head, Product Engineering Services, Wipro Technologies.



“The highest ranking is a strong reinforcement of Wipro’s position as the largest third party R&D services provider in the world. At Wipro, we understand every customer business needs are unique and utilize our deep domain proficiency to craft solutions to address their distinctive needs,” said Ayan Mukerji, Senior Vice President & Head - Global Media & Telecom, Wipro Technologies.



Product Engineering Services is a differentiated service line for Wipro with over 30 years of experience targeted to achieving first-pass functional success in product development. Customers for engineering development and testing traditionally span across US, Europe and Japan with new focus markets emerging in APAC and South America.

About Wipro Technologies

Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 120,000 employees and clients across 54 countries. For more information, please visit http://www.wipro.com/