'In the light of the Government's policy on keeping tariffs constant across India, operator revenues are bound to be hit in the short term. While some of the impact could be minimized by increased usage of services, additional initiatives need to be looked at, to shore up revenues and profitability. Operators should look forward to the international roaming segment which is a growth area with over 15 million outbound travelers from India and around 8 million inbound travelers. Currently in this segment, operators have numerous substitute players like travel SIM card vendors, VoIP vendors and over the top (OTT) applications to contend with. They can gain a large share of revenue with innovative outbound and inbound roaming vas products that are competitively priced. They should also focus on customer experience management initiatives for this niche, high value segment.'
Roamware is the global leader in mobile operator service solutions with a customer base of 500+ mobile operators across 160 countries however . Roamware’s Mobile Horizon powered by the Roamware Carrier Services Cloud provides a 5-phase roadmap for mobile operator services through to 2020. Since its inception in 2001, Roamware has gone from being a Roaming Value-Added Service Applications provider to being a global leader in Mobile Operator Service Solutions. With the majority of Mobile Operators Worldwide as its customers, Roamware offers both licensed and managed-services based solutions, and with recent acquisitions, Roamware also has local services and Mobile Financial Service solutions within its portfolio.
