Thursday, October 4, 2012

Citrix survey establishes Indian organizations as amongst the front-runners in embracing mobile workstyles

Citrix survey establishes Indian organizations as amongst the front-runners in embracing mobile workstyles
By 2020 organizations are set to reduce office space by almost a fifth (17 percent). The workplace of the future will provide just seven desks for every ten office workers, with each person accessing the corporate IT network from an average of six different computing devices. The figure for 2020 is as low as six desks for every ten workers in Singapore, the Netherlands, the USA and the UK. Some of the highest desk to worker ratios in 2020 will be in Japan (8.77), South Korea (7.95) and Germany (7.90) and India (7.12).


Almost every organization says they will redesign office space to be more appealing. The workplace of the future will foster creativity, be inspiring and encourage collaboration by enabling people to work from wherever, whenever and on whatever device so that work becomes something people do, not a place people go. The Citrix Workplace of the Future report, which polled 1,900 senior IT decision-makers across 19 countries, shows that India has emerged as one of the leaders to adopt mobile workstyles amongst other surveyed countries. (Annexure with India based findings enclosed at the end of the release)

The global report also reveals that a third of people (29 percent) will no longer work from their traditional office. Instead employees will base themselves from various semi-permanent locations including the home (64 percent), field and project sites (60 percent), and customer or partner premises (50 percent). People are also expected to access corporate applications, data and services while mobile from locations such as hotels, airports, coffee shops and while in transit.

The trend towards fewer office-based employees – who use multiple computing devices to access corporate applications, data and services from a range of locations outside of the traditional office – is part of a global trend called mobile workstyles. Globally, a quarter (24 percent) of organizations has already fully adopted mobile workstyles. By the middle of 2014, 83 percent of organizations will have embraced mobile workstyles.


Mobile workstyles have been adopted widely and rapidly because it offers a number of benefits.



Ø For organizations, mobile workstyles create a more flexible, agile workplace (73 percent), lower employee-related costs (53 percent), reduce real estate costs (48 percent) and help attract (47 percent) and retain (44 percent) top talent.



Ø Employees benefit from more flexibility (65 percent), increased personal productivity (62 percent), less commuting time (61 percent), and a better work/life balance (55 percent). It also helps them spend more time with customers (48 percent).



Ø The majority of organizations (83 percent) will use bring-your-own-device (BYOD) initiatives to manage the growing number of devices that people use to access the corporate network. Employees will generally choose and purchase their own computing devices, with 76 percent of organizations reimbursing the employee in-part or fully.



Ø Eighty percent of organizations that have already implemented mobile workstyles have seen cost-related benefits as a direct result. Ninety-six percent of organizations implementing mobile workstyles will invest in redesigning the workplace to create a more inspiring, collaborative and flexible environment equipped with the latest technology.



Ø Organizations expect to reduce workplace space by seven percent within just two years, and 16 percent by 2020. Organizations that have implemented mobile workstyles already have 15 percent fewer desks than those who have not implemented such a policy, helping to deliver real estate savings.


Proactively managing the global mobile workstyles trend

To securely manage data across a mobile workforce that accesses corporate resources from multiple locations, using a range of devices that operate on different platforms, organizations need to proactively manage people, data and apps through policy and technology solutions.

While driving the implementation of mobile workstyles, organizations have to ensure sensitive data is managed correctly. Sixty-five percent of organizations consider eligibility a key part of their mobile workstyles policy. Similarly, the key drivers for an organization to provide funding for BYOD are to ensure it retains a degree of legal and technical control over the device and the management of its data and to take advantage of potential cost savings by shifting procurement and maintenance to employees and contractors.


Organizations are relying on multiple complementary technologies to manage their current and future mobile workstyle strategies. All enabling technologies are focused on the secure management of data and apps, including desktop virtualization and an enterprise application store, as well as online file-sharing, meetings and collaboration services for a distributed workforce.


Quote


Mick Hollison, vice president, integrated marketing and strategy Citrix

“Organizations are encouraging people to operate outside of the traditional workplace on their own personal devices to improve the bottom line – by making the organization more responsive, improving productivity and reducing the cost of real estate and device management. At the same time, organizations are investing in the space they have to create enticing workplaces that foster collaboration, innovation and creativity. The result is a stronger organization, with high caliber people performing at their best. The technology to enable the workplace of the future is already available and proven, and plans for workplace redesign can easily be put in place. The real winners will be those that get the people management and culture right, to empower the workforce of the future.”



Part B: Quantitative and qualitative analysis: (Indian respondents formed 10% of the total global sample size for the survey)


From the surveyed global respondents, India ranks highest in terms of organisational technical capability to support mobile workstyles amongst other countries. 83% Indian organizations can technically support mobile workstyles, as compared to the global average of 57%

Knowledge workers (professionals involved in data/knowledge oriented jobs) amongst surveyed Indian organizations use more than eight computing devices on an average. Average number of computing devices used by all employees in the organization (including task workers and knowledge workers) was found to be more than 6. In both instances, these numbers are higher than the global average

46% of surveyed Indian organizations currently provide mobile workstyles for employees and are continuing to expand this scenario

Desktop virtualization is the most preferred technology to support mobile workstyles as per Indian respondents. 71% Indian organizations have implemented/ are planning to implement mobile workstyles by adopting desktop virtualization

Key triggers to implement a mobile workstyles strategy in India in order of priority include

Requests from employees

Introduction of cost-cutting measures

The appointment of a new senior executive team

In response to a security breach or risk evaluation


Methodological Notes:

The research for the Citrix Workplace of the Future report was conducted independently by Vanson Bourne in August 2012, and is based on interviews with 1,900 senior IT professionals around the globe. The survey polled one hundred IT professionals across all industries from nineteen different countries including; Europe: France, Germany, Russia, Sweden the Netherlands, and the United Kingdom; Americas: Brazil, Canada and the United States of America; Asia Pacific: Australia, China, Hong Kong, India, Japan, Malaysia, Singapore, South Korea, Taiwan and Thailand. Three-quarters of respondents were from organizations of 1000 or more employees; one-quarter were from organizations of 500-999 employees.

About Citrix

Citrix (NASDAQ:CTXS) transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Internet users each day and it partners with more than 10,000 companies in 100 countries. Annual revenue in 2011 was $2.21 billion. Learn more at www.citrix.com