Kolkata saw the opening of the forth Green Point in India on 6 May 2014, giving BITZER an even stronger service presence in this rising nation, which has the world’s second largest population. Green Point allows BITZER to respond in the best possible way to meet the practical needs of its Indian customers. The Company started Green Points in New Delhi, Navi Mumbai and Bangalore up to 2013, in the north, west and south of the country respectively. With the addition of this latest Green Point BITZER now covers all four regions of the country providing state-of-the-art service and maintenance support for refrigeration and air conditioning technology in the east of India.
Each Green Point is equipped test equipment to check the operation of reciprocating compressors after repairs, the only facility in the country to offer this. It is also stocked with genuine (in-stock) spare parts, team of highly trained and experienced technicians and technical expertise to help address all cooling technology concerns and issues of customers in an efficient manner. The Kolkata Green Point will have expertise to support the local burgeoning Fisheries and Food Processing business that is expanding fast in the North-eastern states.
Rob de Bruyn, Managing Director, BITZER Refrigeration Asia Pte Limited said, “The growing demand in the East of India gives us confidence in the investment in our latest Green Point and represents an opportunity for us to convince our customers of BITZER’s quality and service support commitment to all our customers in the country, however remotely located.” He adds that “opening of the fourth Green Point in Kolkata underscores BITZER’s strong commitment to India and its growing presence, over the past 2 years, in the eastern part of the country”
BITZER customers will be able to undertake intensive training on all types of compressor fault diagnosis and repairs. A global quality standard and top-level customer support are guaranteed by the three-tier hierarchy of the Green Point Competence Centre in France, six Master Green Point branches, and the local branch offices of the Company.
The Green Point development is proof of BITZER’s comprehensive quality promise. By offering training courses, service and genuine spare part delivery, BITZER accompanies the life-cycle of every compressor around the world, and works consistently for its customers, providing quality and service all round.
