Every year, a substantial amount of insurance policy documents, invoices and other related content are transferred between Fennia and insurance brokers. The new cloud based document management service will streamline and speed up this traffic. Logica has also integrated the service with Fennia’s existing on-premise systems.
“We have got a lot of positive feedback which confirms that this service is excellent for the document transfer between Fennia and insurance brokers”, explains Seppo Alinentalo, Director in charge of broker services at Fennia.
Free for brokers, the service currently covers 14 insurance brokerage firms and Fennia will soon offer it to all brokerage firms with which it does business.
“Our aim is to offer a comprehensive, paperless insurance service to our customers”, says Mr Alinentalo. He continues: “In the future, the service could also be used to exchange information and documents between companies for example on insurance payouts.”
“As one of the first cloud services to be rolled out in the Finnish insurance industry, it is groundbreaking in many respects and we are delighted to have been able to work with Fennia on this’, states Leena-Mari Lähteenmaa, Managing Director, Outsourcing Services, Logica in Finland. “The way our customers acquire services is changing. IT services are increasingly being leased or obtained on Software as a Service (SaaS) basis. A cloud service is not only cost-efficient, but it is also quickly deployed and scalable, which delivers business benefits, as Fennia is seeing”, she adds.
