Thursday, October 22, 2015

Omni-Channel #POS and Clienteling Sol. from #Manhattan Associates

NASDAQ listed Manhattan Associates has announced general availability of a fully integrated Omni-Channel Point of Sale (POS) and Clienteling solution, designed specifically to unite disparate applications in a single and intuitive mobile selling solution.

This End-to-End Omni-Channel POS and Clienteling Solution for the Store addresses the challenge that retailers face in managing separate mobile applications, maintaining multiple integration points and presenting inconsistent user interfaces to their store associates.

To help retailers handle the growing challenge of Omni-channel returns, Manhattan’s innovative POS provides a new set of configuration rules that can handle the most complex return situation with the least amount of friction. Store associates will now have the ability to accept returns, regardless of which channel initiated the order and how the customer chooses to receive credit.

The solution offers native integration to Manhattan’s Enterprise Order Management application, modern retail’s platform for consumer transactions, inventory management, order fulfilment and order orchestration across the network.

Manhattan Associates is global solutions provider for supply chain leaders in the retail, consumer, food and beverages, pharma, high-tech and manufacturing industries and has clients like Walmart, Adidas, TESCO, Papa John, Amplifier, Brookstone Inc., American Honda Motor Co., GUESS?, Frito-Lay.Manhattan Associates’ R&D team in Bangalore is at the core of mapping the global trends and providing best-in-class solutions for supply chain leaders in not just retail, but also in consumer goods, food and beverages, pharma, high-tech and manufacturing industries globally. Ushasri TS is the head of its India operations.