Symphony Services, the global leader in product engineering outsourcing services, today announced that Global Services and neoIT, through their Global Services 100 Study, has ranked Symphony as the top outsourced product development service provider for 2009. The Global Services 100 Study also ranked Symphony as one of the top 100 innovative service providers for 2009.
“We are excited to be ranked the number one outsourced product development firm among so many recognizable names,” says Gordon Brooks, President & CEO, Symphony Services, “We work incredibly hard to offer our clients the ability to increase productivity, reduce R&D costs, and compete in an increasingly connected and competitive landscape and the honor affirms that our strategy and service offerings are aligned with market needs.”
The award solidifies Symphony’s latest achievement of market differentiation and fundamentally transforming product engineering. Symphony Services provides end-to-end R&D outsourcing capabilities from testing and Q&A to product line management to support and remote infrastructure management. Symphony won based on its laser focus on outsourced product development, delivery of world-class solutions and its outstanding performance in the marketplace as evidenced by:
· A client list comprised of high profile industry leading independent software vendors and software powered companies
· Innovation impact with 33 patents filed on behalf of clients
· 39% year-over-year growth in 2008
· Delivery of over 1200 product releases for clients in 2008
· Recognized thought leadership in service oriented architectures (SOA) and Software-as-a-Service (SaaS)
“The Global Services 100 is like an index of globalization in the services industry. This year’s list comprises companies headquartered in 19 countries, with customer locations in over 30 countries, and service delivery locations in 31 countries. A company that figures in this list bears testimony to the fact that it can serve global customers from multiple locations,” says Ed Nair, Editor, Global Services.
Methodology
The top 100 list and the ranks in the 10 categories are based on a scientific methodology, starting with the responses being clubbed under four broad buckets: Size (revenue, employee strength, geographies covered, etc.), customers (customer base, testimonials and references, average contract size, etc.), skills (depth and breadth of offerings, delivery capability, quality initiatives, verticals covered, etc.) and others (attrition, training, etc.).
A weighted scoring scheme was used to rate each question. For the category lists, weights were assigned to address specific strengths and capabilities.
The scoring scheme was designed by a panel from Global Services’ and neoIT’s practice experts. Care was taken to ensure that all service providers (global, niche or regional) were given a level playing field. For a revenue-based question, for example, if the scoring scheme gave weightage to higher revenue, small or niche companies pared this disadvantage by scoring high on better growth rates.
The 2009 Global Services 100 study along with the list of the top 100 service providers and the toppers in 10 categories can be seen at globalservicesmedia.com in March 2009.
“We are excited to be ranked the number one outsourced product development firm among so many recognizable names,” says Gordon Brooks, President & CEO, Symphony Services, “We work incredibly hard to offer our clients the ability to increase productivity, reduce R&D costs, and compete in an increasingly connected and competitive landscape and the honor affirms that our strategy and service offerings are aligned with market needs.”
The award solidifies Symphony’s latest achievement of market differentiation and fundamentally transforming product engineering. Symphony Services provides end-to-end R&D outsourcing capabilities from testing and Q&A to product line management to support and remote infrastructure management. Symphony won based on its laser focus on outsourced product development, delivery of world-class solutions and its outstanding performance in the marketplace as evidenced by:
· A client list comprised of high profile industry leading independent software vendors and software powered companies
· Innovation impact with 33 patents filed on behalf of clients
· 39% year-over-year growth in 2008
· Delivery of over 1200 product releases for clients in 2008
· Recognized thought leadership in service oriented architectures (SOA) and Software-as-a-Service (SaaS)
“The Global Services 100 is like an index of globalization in the services industry. This year’s list comprises companies headquartered in 19 countries, with customer locations in over 30 countries, and service delivery locations in 31 countries. A company that figures in this list bears testimony to the fact that it can serve global customers from multiple locations,” says Ed Nair, Editor, Global Services.
Methodology
The top 100 list and the ranks in the 10 categories are based on a scientific methodology, starting with the responses being clubbed under four broad buckets: Size (revenue, employee strength, geographies covered, etc.), customers (customer base, testimonials and references, average contract size, etc.), skills (depth and breadth of offerings, delivery capability, quality initiatives, verticals covered, etc.) and others (attrition, training, etc.).
A weighted scoring scheme was used to rate each question. For the category lists, weights were assigned to address specific strengths and capabilities.
The scoring scheme was designed by a panel from Global Services’ and neoIT’s practice experts. Care was taken to ensure that all service providers (global, niche or regional) were given a level playing field. For a revenue-based question, for example, if the scoring scheme gave weightage to higher revenue, small or niche companies pared this disadvantage by scoring high on better growth rates.
The 2009 Global Services 100 study along with the list of the top 100 service providers and the toppers in 10 categories can be seen at globalservicesmedia.com in March 2009.
