Informatica Corporation (NASDAQ: INFA), the world’s number one independent provider of data integration software, today announced that Misys, a leader in application software and services to the global financial services industry, is deriving value more quickly from new business acquisitions using the Informatica Cloud. The U.K.-based company was recently able to integrate data from the newly-acquired company Sophis into the Misys Salesforce CRM platform in only two days using the cloud data integration solution.
“Informatica Cloud ensures that the data Misys relies on every day is visible and measurable,” says Kimberly Jansen, director, CRM Operations at Misys. “One of the great advantages of Informatica Cloud is that it is easy for non-technical users to administer and manage. This means the on-demand data integration service can be managed without in-depth coding resources. We have made a substantial investment in cloud computing through our Salesforce CRM investment and Informatica Cloud ensures we derive the maximum value from that investment.”
Misys was an early customer of the Salesforce CRM software as a service (SaaS) model, using the flexible, cloud-based approach for almost 10 years to support the company’s sales, marketing and customer service functions. The enterprise-class Informatica Cloud connects Misys’ cloud-based data easily with its multiple, separate on-premise systems. This enables more than 2,000 Misys sales and customer support professionals to access accurate, complete, up-to-date data whenever and wherever they need it.
One of the key areas that Informatica Cloud supports is the Misys Customer Portal, a key component of the Salesforce Service Cloud. More than 10,000 users currently use the portal to log and track support requests as well as find solutions and stay up-to-date with the latest relevant information. Cases are typically complex, mission-critical and demand multiple resources to close them. Misys relies on Informatica Cloud to integrate and synchronize crucial data with this portal from multiple fragmented sources. By introducing a single, shared view of the customer support situation, Misys is able to deliver a more consistently rewarding and responsive service and maintain the loyalty of its financial services customers.
Informatica Cloud provides the critical integration of data spread across disparate Misys contract management systems, providing a single view of contracts across the organization.
“Informatica Cloud is helping Misys gain a competitive advantage by ensuring that data that would otherwise be scattered across the business is accurate, complete and up-to-date,” says Ron Papas, general manager, Informatica Cloud. “This fast, reliable and easy approach to data integration is helping Misys to extend its lead in the financial services application software and services markets, rapidly gain value from business acquisitions and deliver more responsive and effective services.”
Tweet This: News: @InformaticaCorp Mysis Accelerates Value from New Business Acquisitions with Informatica Cloud http://bit.ly/mXz1yM@infacloud
About Misys
Misys plc (FTSE: MSY.L), provides integrated, comprehensive solutions that deliver significant results to financial services organisations. Misys is a market leader with more than 1,300 customers, including all of the world’s top 50 banks. Misys employs approximately 4,000 people and works with more than 100 partners globally who serve customers in more than 120 countries.
The company aspires to be the world’s best application software and services company, delivering results for the most important industries in the world. Working with its extensive partner network, together Misys creates compelling solutions enabling customers to differentiate themselves and drive a competitive edge.
About Informatica
Informatica Corporation (NASDAQ: INFA) is the world’s number one independent provider of data integration software. Organizations around the world rely on Informatica to gain a competitive advantage with timely, relevant and trustworthy data for their top business imperatives. Worldwide, over 4,440 enterprises depend on Informatica for data integration, data quality and big data solutions to access, integrate and trust their information assets residing on-premise and in the Cloud. For more information, call +1 650-385-5000 (1-800-653-3871 in the U.S.), or visit www.informatica.com. Connect with Informatica at http://www.facebook.com/InformaticaCorporation, http://www.linkedin.com/company/informatica and http://twitter.com/InformaticaCorp.
“Informatica Cloud ensures that the data Misys relies on every day is visible and measurable,” says Kimberly Jansen, director, CRM Operations at Misys. “One of the great advantages of Informatica Cloud is that it is easy for non-technical users to administer and manage. This means the on-demand data integration service can be managed without in-depth coding resources. We have made a substantial investment in cloud computing through our Salesforce CRM investment and Informatica Cloud ensures we derive the maximum value from that investment.”
Misys was an early customer of the Salesforce CRM software as a service (SaaS) model, using the flexible, cloud-based approach for almost 10 years to support the company’s sales, marketing and customer service functions. The enterprise-class Informatica Cloud connects Misys’ cloud-based data easily with its multiple, separate on-premise systems. This enables more than 2,000 Misys sales and customer support professionals to access accurate, complete, up-to-date data whenever and wherever they need it.
One of the key areas that Informatica Cloud supports is the Misys Customer Portal, a key component of the Salesforce Service Cloud. More than 10,000 users currently use the portal to log and track support requests as well as find solutions and stay up-to-date with the latest relevant information. Cases are typically complex, mission-critical and demand multiple resources to close them. Misys relies on Informatica Cloud to integrate and synchronize crucial data with this portal from multiple fragmented sources. By introducing a single, shared view of the customer support situation, Misys is able to deliver a more consistently rewarding and responsive service and maintain the loyalty of its financial services customers.
Informatica Cloud provides the critical integration of data spread across disparate Misys contract management systems, providing a single view of contracts across the organization.
“Informatica Cloud is helping Misys gain a competitive advantage by ensuring that data that would otherwise be scattered across the business is accurate, complete and up-to-date,” says Ron Papas, general manager, Informatica Cloud. “This fast, reliable and easy approach to data integration is helping Misys to extend its lead in the financial services application software and services markets, rapidly gain value from business acquisitions and deliver more responsive and effective services.”
Tweet This: News: @InformaticaCorp Mysis Accelerates Value from New Business Acquisitions with Informatica Cloud http://bit.ly/mXz1yM@infacloud
About Misys
Misys plc (FTSE: MSY.L), provides integrated, comprehensive solutions that deliver significant results to financial services organisations. Misys is a market leader with more than 1,300 customers, including all of the world’s top 50 banks. Misys employs approximately 4,000 people and works with more than 100 partners globally who serve customers in more than 120 countries.
The company aspires to be the world’s best application software and services company, delivering results for the most important industries in the world. Working with its extensive partner network, together Misys creates compelling solutions enabling customers to differentiate themselves and drive a competitive edge.
About Informatica
Informatica Corporation (NASDAQ: INFA) is the world’s number one independent provider of data integration software. Organizations around the world rely on Informatica to gain a competitive advantage with timely, relevant and trustworthy data for their top business imperatives. Worldwide, over 4,440 enterprises depend on Informatica for data integration, data quality and big data solutions to access, integrate and trust their information assets residing on-premise and in the Cloud. For more information, call +1 650-385-5000 (1-800-653-3871 in the U.S.), or visit www.informatica.com. Connect with Informatica at http://www.facebook.com/InformaticaCorporation, http://www.linkedin.com/company/informatica and http://twitter.com/InformaticaCorp.
